Vendor Incubation

5 months ago

บางกะป กรงเทพมหานคร, Thailand GrowthFn Full time

Skills:

- Good Customer Service & communication Skills
- Ms. Office (Excellent)
- English (A2 up to B1)
- Data Analysis

**Job Description**:

- Analyze and understand a customer’s behavior (sales, app visits, issues)
- Plan and execute a sales tactic
- Promote and sell services and achieve business targets, growth and KPIs as assigned
- Daily contact to customers through outbound and inbound calls initiatives
- Planning and organizing daily work schedule to retain existing customers and maximize business potential
- Acquire new customers, grow customer base and develop new business
- Cooperate cross functionally to resolve Customer problem with prompt, accurateand courteous replies
- Provide products, service and general information to Customer 's sellers and buyers
- Maintain customer business information, and update business activities in CRM system
- Monitor daily operations activities and pro-actively
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools
- The Seller Acquisition Agent will be responsible for pitching and negotiating a broad range of deals with potential sellers to join Makro Pro.
- The Seller Acquisition Agent should be proactive in building/defining customized negotiation/pitching strategy with the key sellers/brands they will acquire.
- Provide Potential Sellers with Makro Pro information by the telephone or E-mail
- To answer calls professionally respond to seller's inquiries by searching required information using available resources
- Support the onboarding of new sellers by coordinating with the internal team

**Qualifications**:

- Graduated preferred at least Bachelor Degree
- Customer service or sales experience preferred
30 words / min.
- Effective communication skills and dedication to Customer satisfaction
- Ability to work independently and a good team player as agent shall work remotely from home required

Pay: ฿20,000.00 - ฿25,000.00 per month

Ability to commute/relocate:

- บางกะปิ, กรุงเทพมหานคร: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Your nationality
- Your current location
- This position is under Concentrix Thailand, have you applied for it with any other recruiter or directly?
- Are you willing to work on site?
- What is your current salary?
- what is your expected salary?
- notice period

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Vendor Incubation: 1 year (required)
- Customer Service and sales in ecommerce industry: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

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