Research Manager
7 months ago
**OUTPUTS/ACCOUNTABILITY**
- Manage all aspects of running a complex job and higher-value work
- Ensure job profitability is achieved to meet the business expectations and instill this in others
- Carry out tasks displaying well-developed research skills, knowledge and thought
- Write complex proposals that meet and where possible exceed the brief requirements
- Accurate analysis and interpretation of data, providing strong recommendations
- Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
- Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
- Display specialist knowledge of a market and share this with others
- Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
- Keep abreast of current trends within market research, in order to develop personal skills / knowledge base
- Keenness to learn and proactive self-development and development of others
- Assist with recruitment of junior staff
**COMPETENCIES**
- Self-Management
- Communication
- Working Together
- Client Focus
- Knowledge & Expertise
- Flexibility
**RELEVANT TRAINING**
- Off-the-job professional development days
- Manager Induction Program
- Presentation Skills
- Presenting the Story
- Coaching and Mentoring
**RELATIONSHIPS**
- Effective interface with the business areas and Operations and Corporate departments and external suppliers
- Promote teamwork in the business area, Division and across Ipsos
- Lead by example and behavior (incorporating values) within the business area
- Direct and manage the project team activities
- Behave in a manner that displays professionalism, integrity and corporate citizenship at all times
**DEVELOPMENT**
- Demonstrate strong capabilities and leadership in one’s business area, clients, projects, people and or / technology to meet business needs. Developing holistic view or a deeper understanding of two to three of these areas
- Understanding of personal actions on business and client
**BACKGROUND**
**Experience**:
- Solid experience in questionnaire design, table specifications and project management
- Understand and use statistical analysis
- Selling of research projects and capabilities
- Ideally, experienced in relevant categories or sectors
- Experience in the FMCG industry is preferred
**Skills/Knowledge**:
- Good communication skills, written and oral
- Sound problem-solving skills
- Able to work under pressure and meet aggressive deadlines
- Exceptional time management skills
- Good data preparation skills
- Good client service skills
- Able to build strong links with the rest of the business
- Proactive / Self-motivated
- Able to work effectively in a team and independently
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