
Supplier Quality Program Manager
4 weeks ago
**What a Supplier Quality Program Manager (Factory Services) does at HP**:
- Provide strong leadership as key local Factory services leader with external Personal Computer (PC) suppliers (factories) to oversee implementation of PC Factory Services projects according to customers specific requirements.
- Collaborate closely with Regional Delivery PMs (stakeholders), understanding details of requirements and urgencies to extend local support for projects to be supported by suppliers as needed.
- Collaborate with Partners to ensure right setup and processes are enabled to allow consistent achievement of operational goal targets.
- Enable partner process improvements to achieve desired goals in meeting high standards of performance in delivering projects according to HP’s requirements. These broadly include fast implementation of projects setups within high quality standards.
- Lead implementation of capabilities at suppliers factories to support Factory services/DaaS.
- Vet through any suppliers’ analysis & preventive actions of quality or other issues impacting performances.
- Lead efforts to ensure partners’ key initiatives and strategies are aligned with the overall priorities of the configuration services / DaaS roadmap and capabilities.
- Sited with/Make regular travels to partner sites for close engagement.
**Individuals who do well in this role at HP, usually possess**:
- First level university degree in Engineering related or Computer courses.
- At least 7 years related years of PC manufacturing related or equivalent experience.
- Demonstrate maturity & proven ability to work independently to achieve desired outcomes with mínimal guidance in meeting business and operational goals.
- Experience in managing & Influencing external partners with self-driven abilities in meeting KPIs.
- Knowledge of high volume & complex PC manufacturing processes with added appreciation of customization service solution offerings and capabilities & deliver to meet these requirements.
- Have ability to foresee & drive actions to mitigate issues proactively.
- Capable of presenting or escalating issues effectively to high-level regional management when needed.
- Understands concept of Root cause analysis and prevention & adhere to its practice.
- Ability to work cross functionally, geographies & time zones to build consensus at across teams where lines of responsibilities may not be direct, both inside and outside organisation.
- Highly effective communication in both written and oral in Spanish and English.
- Proven ability of working remotely independently and communicate effectively with peers not sited together.
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