Communication Centre Agent
1 week ago
Working alongside a wonderful team at The Peninsula Bangkok, we are seeking a Communication Center Agent to support the Communication Center team.
- Work for a prestigious hotel in Bangkok
- Learn and grow within the Rooms operation
- Favorable remuneration package
**Key Responsibilities**
- Answer all incoming calls promptly based on hotel standards
- Provide hotel general information and inquiries to callers
- Handles Housekeeping Requests of guests and ensures that the concerned department is notified for proper action.
- Broadcast message via Hotsos on guest arrival, departure, and VIP guest movement
- Respond properly in any hotel emergency or safety situation according to hotel policy and procedure.
**Job Requirements**
- Bachelor's degree or equivalent hotel management courses with hotel operations
- Minimum one year in a similar or relevant field
- Good knowledge of computer skills i.e. Opera PMS, Microsoft Word, and Excel
- Excellent English communication skills
We are delighted to receive your resume and will liaise directly with suitable applicants
**About The Peninsula Bangkok**
Opened in 1998, The Peninsula Bangkok is set on the banks of the Chao Phraya River, with sweeping views of the city skyline. Its amenities, including a sumptuous three-tiered swimming pool and private helipad, are among the most luxurious offered at any hotel in Thailand.
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