Customer Support Representative
3 days ago
We are looking for a part-time Customer Support Representative to join a multinational agile development team and to support customer inquiries regarding the use of our mobile apps and ensure customer happiness rating is >= 90%.
**Responsibilities**:
- Resolves customer’s complaints by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Collect customer information and analyze customer needs to achieve satisfaction
- Collect and analyze customer feedback from Google Play Store and App Store
ค่าอาหาร, regular workshops for on the job learning and training
ปริญญาตรี
ไม่ระบุ
- Problem solving skills & attentiveness to customers
- Competent products knowledge
- Close attention to detail
Founded in 2016, Ling is one of the fastest-growing tech companies in Thailand and worldwide. Each team member, based locally in Thailand or globally, brings their unique set of skills to Ling while sharing the common vision of a high-quality user experience. Does this sound like a team you’d want to be part of? If the answer is yes, make sure to browse our job openings
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