Senior Account Executive

6 months ago


กรงเทพมหานคร, Thailand Amity Solutions Full time

**Join Amity Solutions**

At Amity Solutions, we are driven by a powerful vision: to revolutionize the way businesses connect and engage with their customers and employees. Our dedication to innovation and cutting-edge technology has led us to craft a suite of groundbreaking solutions that cater to the digital needs of modern enterprises.

With a focus on enhancing communication, productivity, and customer satisfaction, our core offerings include Enterprise AI Chatbot Platform that streamline interactions, AI-based generative Chatbots that learn and adapt, and pre-built social features designed to enhance the engagement of apps and websites.

Hundreds of enterprise organizations, including Kasikorn Bank, True ID, and Airasia, have already experienced the transformative power of our AI solutions. Amity Solutions platforms are used to send over 27 million messages per month and enable employee interactions for over 600 thousand end users.

**Your impact**:

- As an Senior Account Executive, you will be responsible for holding a discovery call, giving prospects product demo, and closing the deal
- Manages, coordinates, and executes sales activities, recruiting talent, and maintaining client relationships
- Manage sales strategy, execution, and results
- Develops and manages sales pipelines with prospective clients
- Serve as client liaison to ensure timely response to customer needs
- Builds positive relationships with clients and employees
- Provide leadership and support to branch managers
- Develops and implements sales performance metric systems
- Meets and exceeds sales objectives
- Drives consistently over quota
- Develops, implements, and maintains sales communication strategies
- Liaise with and advise branch managers on sales opportunities
- Analyzes and interprets competitive data
- Integrates and adjusts sales strategy to market conditions and client needs
- Develops operational standards and monitors productivity to ensure sales goals and budgets are met
- Participates in recruiting efforts

**Your team**:

- You will work closely with our Product & Engineering Team to build a deep understanding of our products

**Your day-to-day responsibilities**:

- Establish a strategy and plan for your assigned accounts to identify new upsell and cross-sell opportunities for growth across Amity products and solutions (manage numerous opportunities concurrently and strategically)
- Make cold calls and reaching out to prospects and qualified leads
- Establish and maintain a deep understanding of our customers' unique challenges and goals and their operating environment
- Build exceptional long-lasting relationships with our customers to convert them into product advocates
- Work closely with our Product & Engineering Team to build deep understanding of our products, ensure on-time product delivery and work with the implementation team to integrate our software with external sources
- Troubleshoot technical issues and engage feedback from our customers to improve our product to increase customer satisfaction and retention
- Manage key/ major customer touch points, including business reviews, and renewal discussions to ensure a fully engaged, seamless, and positive customer experience
- Assemble a multi-faceted change management plan to ensure that client adopts and uses the solution to increase engagement and for us to curb runaway churn and increase customer loyalty
- Track sales leads in Salesforce, and view key sales information on a daily, weekly, monthly, and quarterly basis
- Generate monthly reports on sales activities and forecast sales goals
- Make outbound calls, track results, and log call activities in Salesforce

**Your ideal profile**:

- Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or equivalent combination of education and experience
- Must have at least 5-7 years of experience in account management in the technology or SaaS sector for enterprise clients, including business-to-business selling experience
- Experience handling with corporate or strategic accounts
- Building and managing a sales pipeline and achieving/exceeding quota
- Excellent in both English and Thai language (written and verbal), interpersonal and presentation skills to effectively engage with and present to senior-level executives

**What's in it for you**:

- **International team of professional**s (we have 28 different nationalities in our Bangkok office)/ Growing business (fast-paced growth environment)
- ** Flexible work set up** - we all gather as a team for one week every month at the office, for the rest of the month you are free to come to the office or work from 'wherever you feel the most productive'
- ** Private health Insurance **(including Dental coverage) and a free access to **Employee Wellbeing program**:

- ** Unlimited paid leave vacation and free massage at the office**:

- ** Free language classes**:
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