Rental Coordinator

3 days ago

กรงเทพมหานคร, Thailand Atlas Copco (South East Asia) Pte. Ltd Full time

We are looking for the Rental Coordinator, who will based in Wellgrow Industrial Estate, Chachoengsao. Thailand. This position will report to regional operation manager.

**The role**

Maintain the rental fleet to the required Fleet & Operational target levels to ensure complete customer satisfaction. The incumbent will be directed to work within company systems and procedures to conduct technical activities, necessary to satisfy customer rental and operational requirements, including:

Work towards to bring Atlas Copco Rental’s mission statement to life in your Region

“To provide our customers with** the best sustainable temporary rental solution;**

By accelerating data generation, advanced data analytics, marketing automation and artificial intelligence, **we strive to**
**maximize **our business opportunities and maximum uptime, quality, and safety for our customer’s peace of mind**”
- Achieve Fleet & Operational KPI’s within target level for the assigned region and responsible for fleet & service operations of assigned region to maintain rental fleets for ‘Ready to Rent’
- **
Actively use all functionality of the Wynne system in day-to-day service & operational activities and ensure all service team members effectively using Wynne system**
- Respond to customer inquiries relating to rental services
- Compile and distribute documentation for hire equipment deliveries and returns and brief transport drivers on delivery and pick-up, loading procedures and requirements
- Establish and maintain relationships with transport companies and carriers to enable appropriate transport resources to be promptly engaged for rental equipment deliveries and pick-ups. Ensure competitive rates are offered
- Raise / authorize purchase orders for transport, crane equipment and other supplier services
- Liaise with Contractors where required
- Liaison with Technicians for maintenance and repairs of fleet and priorities to ensure maximum availability
- Typing, faxing and filing of letters / faxes / shipping documents pertaining to all rental Fleet Operations
- Co-ordinate with warehouse, forwarders / shipping agent, service technicians pertaining to incoming / outgoing shipments
- Create reservation, open & close contract, convert proforma and tax invoice
- Issue pick list for parts and back order if required
- Preparation and coordination of all job-related documentation e.g. action forms, delivery orders, shipping invoices, packing lists, shipping marks, collection forms etc
- Issuing of P/Os where required
- Support Fleet Manager, Service Manager & Service Supervisor in all aspects of business operations
- Follow-up on back order parts delivery from internal and external suppliers
- Control & monitor month end closing of technician’s service allowance claim and time sheets on overtime claim
- Follow-up on any warranty claim service jobs
- Handle all technicians matter & claims e.g. petty cash / overtime / overseas claim etc.
- Follow up on delivery status for any purchase of machines
- Maintain machine evaluation form file on both delivery and collection of the equipment
- Maintain rental Fleet spare parts inventory, input and output data entry of spare parts movements
- Monitor stock level of parts and re-order when necessary
- Maintain all job related documents & certificates of rental equipment
- Ensure high quality housekeeping is maintained at all times and adhere to a clean desk policy to ensure sensitive customer paperwork is not compromised
- Ensure full compliance with Atlas Copco Rental process & procedures in day to day activities and comply with all policies including inspection, testing, certifications & record keeping
- Do forward planning of jobs in consultation with Service Supervisor by scheduling work orders ahead of time to maximise labour efficiency
- Respond to sales enquiries with technical, logistics & other operations related clarifications in a professional & timely manner
Contribute to the achievement of corporate objectives by ensuring that stake holders are dealt with in a professional and timely manner
- Participate in the maintenance and continuous improvement of our Triple Certification systems:

- Health and Safety of all employees, Customers and Contractors as first priority per OHSAS 18001
- Reducing our impact upon the environment with ISO 14001
- Consistency in Quality service delivery using ISO 9001

**What we expect from you**

**Experience requirement**
- Minimum 2 years of experience in Service industries
- Good Interpersonal Skill
- Good English Communication in verbal and written
- Teamwork player
**Educational requirement**

Any Degree
**Passionate people create exceptional things**
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and c

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