Current jobs related to Executive Floor Supervisor - กรงเทพมหานคร - Hilton

  • Floor Supervisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Executive Floor Officer

    4 weeks ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Executive Floor Officer With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Assistant Housekeeper

    4 weeks ago

    บางรัก, กรุงเทพมหานคร, Thailand บริษัท แอล แอนด์ เอช รีเทล แมเนจเมนท์ จำกัด (สำนักงานใหญ่) Full time

    การโรงแรม/รีสอร์ท วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 1 - 3 ปี- กทม. (บางรัก)- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้-...

  • Supervisor, Shop Floor Control

    1 week ago

    ประเวศ, กรุงเทพมหานคร, Thailand Pandora Jewelry Full time

    **Main purpose of the role**: **วัตถุประสงค์ของตำแหน่งงาน** - ควบคุม กระบวนการทำงานของ Shop Floor Control เพื่อให้สอดคล้องกับ กลยุทธ์ ของบริษัท...

  • Floor Manager

    4 weeks ago

    คลองเตย, กรุงเทพมหานคร, Thailand H.I.S. Tours Full time

    ปัจจุบัน H.I.S. Tours Co., Ltd. ไม่เป็นเพียงบริษัทท่องเที่ยวเท่านั้น เรายังมีกิจการอื่นอีกด้วย เช่น Trading & Logistic, เสื้อผ้าเด็กนำเข้าจากญี่ปุ่น,...

  • Housekeeping Supervisor

    1 week ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of the department. The Supervisor needs to assign the team's daily duties and inspect work for adherence to prescribed standards of cleanliness. You will oversee the development of your team to ensure delivery of exceptional...

  • IT Supervisor

    4 weeks ago

    วัฒนา, กรุงเทพมหานคร, Thailand บริษัท เอสพีซีจี จำกัด (มหาชน) Full time

    It Supervisor บริษัท เอสพีซีจี จำกัด (มหาชน) สมัครงานทันที ปิโตรเลียม/พลังงาน/เหมืองแร่ เมื่อวานนี้ คุณสมบัติพื้นฐาน งานประจำ 5 - 10...

  • Housekeeping Supervisor

    4 weeks ago

    กรุงเทพมหานคร, Thailand Avani Full time

    Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. **Job Description**: The Housekeeping Supervisor assists the Executive Housekeeper and Assistant Executive Housekeeper in ensuring the smooth operation of...

  • Housekeeping Supervisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Housekeeping Supervisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Accounting Supervisor

    2 weeks ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24108521 **Job Category** Finance & Accounting **Location** Marriott Executive Apartments Bangkok Sukhumvit 101, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy....

  • Executive Floor Officer, Kasara Executive Lounge

    4 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Executive Floor Officer, Kasara Executive Lounge

    4 weeks ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Supervisor, Production

    4 weeks ago

    ประเวศ, กรุงเทพมหานคร, Thailand Pandora Jewelry Full time

    ผลักดัน KPI ในพื้นที่ความรับผิดชอบของตนเองเพื่อให้แน่ใจว่าชิ้นงาน และโครงการต่าง ๆ...

  • Marketing Executive, Shiseido

    2 weeks ago

    กรุงเทพมหานคร, Thailand Shiseido Full time

    **Marketing Executive, Shiseido**: - Date: 12 Jul 2024 - Location: Bangkok - Company: Shiseido **MAIN PURPOSE** Marketing Executive is responsible for supporting brand team. This role will manage the CRM data, Customer data analysis, CRM trigger and CRM execution to support CRM system to build strong CRM fundamental and generate sales from data...

  • Sales Executive

    4 weeks ago

    คลองสามวา, กรุงเทพมหานคร, Thailand บริษัท พีโอเอส ดิสเพลย์ จำกัด Full time

    Sales Executive รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองสามวา,เขตดอนเมือง,เขตบางเขน,เขตสายไหม) สาขาอาชีพหลัก : ขาย...

  • Executive Lounge Agent

    7 days ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    An Executive Lounge Agent, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Welcome...

  • Field Execution Assistant Manager

    2 days ago

    กรุงเทพมหานคร, Thailand Suntory Oceania Full time

    **Requisition ID**:8915 Job Summary- This position is responsible for managing in store execution assign area to ensure efficiency instore, customer satisfaction while ensuring consistency in standard of measurement. Job Responsibilities- Lead and develop a team of Supervisor and BHA. - Coordinate all retail related cross functional teams (Marketing / Trade...

  • Field Execution Manager

    2 days ago

    กรุงเทพมหานคร, Thailand Suntory Oceania Full time

    **Requisition ID**:9342 Job Responsibilities- To define the **Field execution strategy** with channels insights of total Super Hyper & Local Key Account Customers - To lead and recommended right people structure, R&R, and incentive program (if any) that could enabler better business performance, efficiency, and talent retention. - To lead and build...

  • Suite Cleaning Agent

    7 days ago

    กรุงเทพมหานคร, Thailand Marriott Vacations Worldwide Full time

    Report at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook. Be able to work as a shift which is assigned by Suite Operation Supervisor. Taking as an important issue that while providing the service into the guests room, Honesty, royalty with company and guests are always in mind. To have a...

Executive Floor Supervisor

1 month ago

กรงเทพมหานคร, Thailand Hilton Full time

Executive Floor Supervisor

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Executive Floor Supervisor provides guidance and leadership, ensuring that consistent quality of customer service is provided to all guests in accordance with Hilton brand standards.

**What will I be doing?**

As the Executive Floor Supervisor, you will be responsible for performing the following tasks to the highest standards:

- Observe performance of team members and encourage improvements.
- Monitor the Executive Floor traffic to make team membering adjustments accordingly.
- Manage Executive Lounge operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
- Assist Guest Service Agents, Operators, Reservation Agents, Bell Attendants and other departments with any questions or requests.
- Resolve customer complaints by conducting thorough research of the situation and using the most effective resolution.
- Authorize revenue allowances to resolve problems only after alternative solutions have been offered.
- Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide guest service in accordance with Hilton brand standards.
- Monitor performance of team members with performance evaluations and take disciplinary actions when required.
- Make recommendations for training related issues when inconsistencies develop at the Executive Floor Desk.
- Maintain regular attendance in conformance with the standards, which may be established by Hilton from time to time.
- Work varying schedules to reflect the business needs of the hotel, due to the cyclical nature of the hospitality industry.
- Support and motivate Front Desk team members by leading by example and employing competent and consistent management practices.
- Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job trainings to ensure that all team members are of the same standard.
- Attends trainings where and when required.
- Act as a coach and mentor to team members, reinforcing standards, expectations and motivating team members to strive for established targets.
- Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labour Law and HR guidelines.
- Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their careers.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and that they know what is expected of them.
- Ensure guests feel expected and immediately “at-home” when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration card is completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired about, and method of payment is secured.
- Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner.
- Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate.
- Follow-up with all guests to ensure satisfaction with problem resolutions.
- Maintain awareness of guests' profiles and specific preferences, ensuring that they are acted upon for each reservation.
- Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual.
- Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
- Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program. Ensure that existing Hilton Honors members receive personal and professiona