Cluster Revenue Manager

6 months ago

คลองเตย กรงเทพมหานคร, Thailand Minor Hotels Full time

**Company Description**
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

To prepare weekly accurate 3 months forecast for the 3 hotels’ rooms revenue by Market Segment/Day.
- To prepare monthly accurate 12 months forecast for the 3 hotels rooms revenue by Market Segment.
- To actively participate in the production of the hotels’ annual budget and to assist in the creation, update and evaluation of the hotels Sales and Marketing plan.
- To set and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre determined seasonality.
- To prepare and chair a weekly Revenue Meeting. Collate and distribute meeting minutes of notes on forecast and strategy changes, including weekly action plan.
- To ensure compliance with brand, and regional Processes and Procedures pertaining to Revenue Management.
- To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimising REVPAR.
- To introduce incremental revenue generators to maximise overall hotels revenue.
- To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
- Set monthly targets of upselling revenue for front office and reservations department.
- Monitor competitor availability and pricing on a daily basis, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc, and subsequently analyse & report actual performance versus competitive set.
- Ensure available technology (PMS & RMS) is fully utilized and understood according to property specific business mix and requirements.
- Assist the Sales & Marketing Team in devising marketing campaigns, to ensure that the Hotels reach the right people, at the right time, in the right place.
- Maintaining high standards of data quality through system maintenance.
- Ensure weekly/monthly reporting to the regional/corporate office is adhered to in a timely manner.
- Implement a database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
- Carry out analysis of Booking Patterns & Market Trends, and ensure that these are recorded to facilitate future decisions.
- Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors and all demand generators for the destination.
- Be responsible for all Recruitment & Selection into the Revenue/Reservation department.
- Ensure an effective Training & Development Calendar is in place & adhered to, that all Team members have a Personal Development Plan and clearly defined objectives, and that a Succession Plan exists within the department.

**Qualifications**
- Minimum of 2 years' experience in a Revenue Management role within the hospitality industry.
- Certification of Revenue Management Executive (CRME) from the Hospitality Sales and Marketing Association International (HSMAI).
- Proficiency in Revenue & Distribution systems such as iDeas, SiteMinder, Synexis, and others.
- Proficiency in Microsoft Office Excel and Power Point Presentations.
- Proficiency in OTA Insight, Revenue Insight, Market Insight, and Rate Insight tools.
- Proficiency in Opera PMS and Central Reservation System.
- Strong analytical skills.

**Additional Information**
This role will be based in Bangkok and will report into the Hotel General Managers of Minor Hotel Properties in Sri Lanaka

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