Business Process Manager

6 months ago


ประเวศ กรงเทพมหานคร, Thailand Pandora Jewelry Full time

Imagine being responsible for ERP project management and process improvement for the world’s largest jewellery brand. If you love managing projects and coordinating between parties for system implementation, and you have expertise in SAP implementation, then you might be our next Business Process Manager at Pandora Crafting & Supply.

**We love that you will**
- Perform project manager to coordinate between parties (For example, users, business analyst, group project, and developer) for system implementation or business improvement initiatives
- Work closely with stakeholders across the business, namely within Finance and other teams to ensure business needs are addressed
- Identify process improvement opportunities, focus on standardization and challenging existing processes where appropriate
- Facilitate cross functional / site alignment and understanding of processes related to assigned topics, document the processes in the form of Standard Operating Procedure (SOP), Working Instruction and / or Training Materials
- Evaluate business processes and identify where SAP S4/HANA ERP out-of-the-box functionality can be utilized or where business process changes and / or system development is needed to achieve business objectives
- Drive continuous improvement efforts to increase functional & user efficiency and derive value within PPT's business systems
- Provide full implementation support throughout the SAP S4/HANA ERP program (i.e., business requirements analysis, documentation, testing, training, go live planning and post go live support)

**_Process & Solution Design:_**
- Participates in gap discussions and provides inputs on final solution for gaps, liaises with Programme Management for decisions, options evaluation and business process change implications

**_Note: Conference Room Pilot (CRP) _**_is a key implementation strategy that tests normal business case scenarios in a proposed new system to uncover people, process, and system issues, generate resolutions and define action steps needed to complete the implementation._

**_Build / Configuration / Testing:_**
- Clarifications on design, provides configuration data, incremental build validation
- Participates in CRPs, provides inputs on data migration strategy and plan
- Participates in System Integration Test (SIT), validates test cases, validation of data migration mock runs, inputs to data cleansing, user roles and responsibilities
- Participates in User Acceptance Test (UAT), end-user training, validation of data migration mock runs
- Support backlog of use cases and partner with multiple internal functions and technology centres to design solutions

**_Transition:_**
- Inputs to instance configuration user roles and responsibilities
- Perform and assess data reconciliation, Master data setup
- Inputs to cut-over planning and final go-live decision

**We love that you are**
- 8+ years of Finance and Accounting, Preferable ERP implementation experience
- In-depth experience in one or more ERP processes - Finance / Procure to Pay / Plan to Produce / Order to Cash / Manu Costing / General Finance
- SAP S4/HANA Manufacturing will be an added advantage
- Operational business experience, ideally in business process design and implementation
- Ability to evaluate current business processes and propose, test, and implement new processes to improve efficiency and performance
- Ability to proactively seek out various opinions and effectively collaborate with others
- Ability to align people, business processes and systems with business strategy
- Independent and proactive. Ability to ensure progress and commitment to deadlines
- Well structured, good analytical and conceptual thinking. Strong process-orientation including ability to define, analyse and document business processes
- Strong verbal and written communication skills
- Proficient level of English will be a must

**Welcome to our Crafting & Supply**

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a team of Business Process people and report to Director, Accounting.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.
- Foster your growth and craft opportunities through our learning and development programmes.
- At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.
- Transportation services are also available to drop you at the closet BTS station and other community areas.

**About Pandora Crafting & Supply**

Pandora started crafting its jewellery in Thailand in 1989, where our f



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