Account Management
7 months ago
DepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- ** Help 4PL lead KAM to execute 4PL volume allocation and collaborate with daily core operation team to facilitate the smooth handover to other logistic companies**:
- ** Analyze and monitor end-to-end operation performance that relates to 4PL operation**:
- ** Initiate and help implement new idea to develop strategic projects**:
- ** Manage all stakeholders related to projects e.g. Operation, Finance, Customer Service, and Data Analytics to align same understanding upon their task of specific projects**:
- ** Coordinate/ collaborate with teams inside and outside SPX**:
- ** Prepare reports, proposal, and presentations**
**Requirements**:
- ** Bachelor or Master Degree in Business or related fields**:
- ** Logical thinking and strong problem solving skills**:
- ** People management skills and have experience taking care of a team is as advantageous**:
- ** Good team player**:
- ** Be able to fit in with fast pace culture**:
- ** Street smart and down to earth**:
- ** Committed, result oriented, willing to go extra miles for goal achievement**:
- ** Like challenging goals and fun environment**:
- ** Essential cross-functional working skills with strong analytical thinking, initiative and results driven**:
- ** Can do attitude, able to work in a dynamic work environment
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