Contract Lifecycle Administrator

3 weeks ago


กรงเทพมหานคร, Thailand NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

Manages the company's office services which may include copy services, word processing, mail and distribution services, records retention, office reception, janitorial services, cafeteria staff, recreation services, utility services and communication systems (such as telephones and facsimile transmission systems). Oversees general administrative staff and coordinates with necessary vendors to meet organizational needs. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

**Working at NTT**

The Contract Lifecyle Management role is a people management role responsible for the operational management of the Contract Lifecycle team. This role is responsible for directing and overseeing contracts throughout their lifecycle and may serve as the liaison between NTT Ltd, clients and vendors or independent contractors.

The overall lifecycle of contracts ranges from perspective of value and complexity.

**Key roles and responsibilities**:

- Provides assignments/workload to the contracts lifecycle team which include goals and the process by which to meet those goals
- Serves as the key point of contact between business and third-party stakeholders to ensure timely review and approval of any contract variations
- Gives direction to contracts lifecycle team according to established policies and management guidelines
- Ensure thorough records of all signed contracts, even after a contract is seen through to execution, is essential for the efficiency and compliance of NTT Lt
- Ensures contracts lifecycle team is aware of efficient record management which serves to mitigates risk by serving as an audit trail and evidence that is easily accessible
- Ensures that contracts lifecycle team is equipped to meet Service Level Agreements (SLAs) and team driven objectives
- Ensures team is trained on all processes and platform and advises on new ways of working.
- Interacts with managers or peers from other functional areas to gain cooperation
- Guides contracts lifecycle team on overall project deliverables
- Supports contracts lifecycle team on improvements to standard way of working
- Responsible for operational management of the contracts lifecycle team
- Ensures that established standard ways of working for contracts lifecycle activities are being followed
- Deals with complex queries, ensuring progress and solutions are communicated efficiently
- Escalates more complex queries for resolution
- Maintains contract data quality within the contracts lifecycle team
- Ensures that all relevant stakeholders and employees are informed of the procedural requirements for processing transactions
- Prepares monthly reports considering the established KPIs for contracts lifecycle management team
- Prepares and distributes ad-hoc reports as required by the business or senior management
- Ensures proper control checks are adhered to, so that errors are minimized/ eliminated
- Reports any non-compliance issues to the senior management and recommends precautionary measures
- Oversees and assists the month-end closing processes and various financial and operational audits

**Knowledge, skills and attributes**:

- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Critical thinker with excellent problem-solving skills
- Team player and a self-starter
- Good time management skills
- Great interpersonal and communication skills
- Excellent negotiation skills

**Academic qualifications and certifications**:

- Bachelor’s degree or related in a relevant field such as business administration
- Relevant ITIL certification

**Required work experience**:

- Demonstrable relevant work experience gained in a similar role within a global matrixed organisation
- Track record of team management / leadership experience

**What will make you a good fit for the role?**

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet tra


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