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Risk Management

2 months ago

กรงเทพมหานคร, Thailand Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Develop and implement operational risk policies, risk procedures, and key risk indicators
- Establish and implement an overall risk management framework for implementing new products and product variations to existing products, new business initiatives/entities, systems,s and processes for the organization, which includes the continuous gap analysis and implementation of process & control design and improvements
- Conduct presentations and workshops in risk identification and migration.
- Work with the first line of defense to identify, assess, document, and regularly review risks of all risk types and coach the business to design and implement controls
- Perform risk assessment from regulatory developments and industry mandates and communicate the risk vision and objectives to various groups to drive the alignment of risk policies or procedures
- Monitor risks against limits and thresholds and work with risk owners/group risk team to resolve them within a set timeline
- Produce respective reports to management and other relevant stakeholders
- Implement the risk incident management process including registration of risk events, managing and delivering risk incident reports for senior management and regulators
- Constantly develop and maintain risk tools and systems

**Requirements**:

- Bachelor's degree in related field
- At least 8 years working experience focusing on risk advisory, preferably in a management consulting firm
- Possess a positive and constructive attitude
- Strong analytical and problem-solving skills and attention to details
- Experience in operational risk management or a related role from preferably consumer platform
- Strong project management skills, as well as stakeholder management, coupled with a proven track record of managing change
- Knowledge of E-commerce risk management is a plus
- Excellence English and Thai communication skills

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