Senior Group Service
6 months ago
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**Job Description**:
- Provide professional support and investigate troubleshoot issues raised by customers.
- Response to technical support required on the assigned on-call basis and solve software incidents in production environment.
- Prompt response to technical support required on the assigned on-call basis.
- Ensure service level agreement is met in both resolution time and quality of update.
- Produces professional investigation report according to assigned service requests.
- Work closely with Software Development and Quality Assurance team to ensure that the issues are solved.
- Make recommendations for process improvements.
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
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Senior Associate
3 weeks ago
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Senior Associate
2 months ago
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Senior Associate
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Senior Associate Market Operations
5 months ago
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General Manager, Operations
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General Manager, Operations
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New Business
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Pa to Group Chief Marketing Officer
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Senior Solution Architect
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Senior HR Assistant, Global Mobility
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Senior Sale Manager
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