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Senior Business Analyst
1 month ago
**WHO WE ARE**
**Syscon Justice Systems** is an **industry-leading provider** of prison and jail management software for corrections agencies across the world.
Some of the largest, busiest, and most complex corrections agencies in the world rely on Syscon and our ever-improving product helps make the system safe, efficient, and improve processes for corrections staff and offenders.
**THE ROLE**
We are seeking a fully remote **Senior Business Analyst **to strengthen its Professional Services department in **Australia AEST timezone.**
The SBA's will guide our clients through discovery, define system or functional requirements, co-develop solution designs, and support the quality assurance of software deliveries.
**WHY JOIN US**
As a member of Harris Computer Systems, we’re proud to provide an awesome array of benefits, including:
- **Team Environment** - A great team that empowers you to grow your abilities and reach your true potential with exceptional colleagues who will help you realize it.
- **Work / Life Balance - **We are 100% Remote; you control your flexible schedule.
**RESPONSIBILITIES**
- Review business requirements in partnership and collaboration with clients and obtains sign-off
- Facilitate client workshops for end-user training, software/solution delivery walkthroughs, process discovery, and progress updates
- Liaise between client and software delivery team as a primary point of contact
- Document processes, training guides, requirements, solutions, technical specifications, and knowledge articles
- Identify, assess, and validate strategic business case opportunities that improve financial effectiveness and provides relevant financial/business analysis.
- Drive the design and conceptualization of new business solution options and manages identified impacts and risks
- Work closely with the QA and Dev teams to ensure successful project deliverables, including test plan traceability.
- Ability to explain complex ideas clearly and concisely to many audiences within an organization.
- Design, evolve and contribute to Syscon's knowledge capital.
**REQUIREMENTS**
- 5 years of experience working within an evolving software delivery environment
- Able to Diagram, Illustrate, or Communicate client requirements to technical staff through software delivery tools (Wireframing, UX/UI, Business Process Mapping, UML)
- Education in Computer Science, Information Technology, Business or Criminology is an asset.
- Self-motivated, passionate, empathetic, approachable, willing to learn
- Comfortable presenting to groups of 20+ individuals
- Experience working with Salesforce, JIRA, Confluence, MS Word, MS Project, and MS Excel
- Experience working within the corrections industry is considered an asset.
**YOU’LL DO WELL IF YOU’RE...**
- Open to learn, adapt and improvise approach
- An open dialogue communicator who is solutions-focused
- Reliable, Responsible, and Respectful
- Humble and Ego-less approach to working with others
- Appreciative of data and analytics
seniorbusinessanalyst #businessanalyst #sba #systemanalyst #businessconsultant
**Salary**: ฿50,000.00 - ฿60,000.00 per month
**Experience**:
- business analyst: 4 years (required)