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Enterprise Account Manager
4 weeks ago
**What an Enterprise Account Manager (Government Sector) - Personal System does at HP**:
- Builds strong professional working relationships with the client, especially in the education sector.
- Researches and understands the client's industry, and develops a core understanding of client business needs and challenges.
- Uses a consultative-selling approach to identify and advance opportunities that result in profitable revenue growth for HP.
- Demonstrates breadth and depth of knowledge in aligning HP capabilities to client business and IT priorities, and positioning relative to competitors.
- Advocates for client needs during sales cycle and in addressing any delivery issues.
- Maintains high-level of customer loyalty and builds trust and integrity, as indicated in HP-conducted surveys and reports.
- Builds and executes an Account Business Plan (ABP) that includes both transactional and strategic initiatives to grow HPs.
- presence and share in the account.
- Actively drives ABP results through effective account management and reviews.
- Builds and orchestrates sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close.
- Meets or exceeds quarterly and annual revenue & margin quotas. Uses margin management techniques.
- Orchestrates all HP resources essential for executing the account business plan, including sponsors.
- Engages and manages team members in presales, sales specialists and inside sales to support complex deals.
- Drives integrated planning and execution; coordinates both sales and BU delivery organizations to ensure aligned client engagement and service.
- Effectively engages and leverages executive sponsors.
- Engages HP sales specialists, channel and alliance partners to fully leverage HPs portfolio and improve win rate of selective deals.
**Individuals who do well in this role at HP, usually possess**:
- First level university degree or equivalent experience; may have advanced university degree.
- Typically 5-8 years account management experience.
- Moderate to high level of industry acumen; keeps current with trends and be able to participate in client planning discussions involving IT decisions.
- Adheres to SBC and HP's code of ethics.
- Solid knowledge of HP's breadth of solutions and engages appropriate specialist resources as needed.
- Competent in the sale of IT services and outsourcing.
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision - to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner - we commit to human capital development and adopting progressive workplace practices in Singapore.
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