Community Manager
5 days ago
We are looking for a passionate and dynamic Community Manager to join our Game Publishing team. This role involves acting as the bridge between our company and the gaming community, managing community relations, implementing community strategies, and driving engagement and growth. A deep understanding of the gaming industry, a passion for games, and a keen sense of what gamers want and need is essential.
**Responsibilities**:
Build, manage, and grow our online and offline gaming communities across various platforms, such as social media, forums, and events.
Develop and implement community engagement strategies that foster a positive and engaging environment for our players.
Monitor and respond to comments and feedback from the community, addressing concerns and queries in a timely and professional manner.
Work closely with cross-functional teams, such as marketing, product manager, to ensure consistent messaging and to coordinate community-based initiatives.
Create and publish compelling content that resonates with our community, including Facebook posts, updates, newsletters, and more.
Organise and coordinate community events, both online and offline, such as gaming conventions, tournaments, and live streams.
Analyse and report on community sentiment, feedback, and engagement metrics, using this data to inform community strategies and initiatives.
Develop relationships with influential gamers, content creators, and fan sites to extend the reach of our games and brand.
Stay current with gaming industry trends and emerging platforms to inform community engagement strategies.
**Qualifications**:
3~5 years of experience in community management, preferably within the gaming industry.
A passion for and deep understanding of the gaming industry, gaming culture, and community dynamics.
Strong written and verbal communication skills, with the ability to engage effectively with diverse audiences.
Experience with social media management and engagement tools.
Strong organisational and multitasking skills, with the ability to manage multiple projects and deadlines.
Experience in event planning and coordination, both online and offline.
Ability to analyse community metrics and use data to inform decision-making.
A team player with a positive attitude and strong interpersonal skills.
Experience working with influencers and content creators is a plus.
Familiarity with game development processes is a plus.
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