Guest Service Agent

1 week ago


พทยา ชลบร, Thailand MINOR Hotels Full time

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.

**Qualifications**:

- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills: fluency in English and Chinese is required
- Be able to work shifts
- Computer skills in MS Office; experience with current Property Management Systems is preferred

**Additional Information**:
Thai Nationality


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