Store Business Manager

4 months ago


กรงเทพมหานคร, Thailand L'Oreal Thailand Ltd. Full time

Achieve & maximize both individual and team target across all platforms.
Coach & lead sales associate team to achieve sales goals.
Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
Liaise between sales and management team.
Use MS Office & social media platforms and technology to connect with customers and encourage sales.
Strategy & Management.
Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
Teach & encourage team in O+O and omnichannel selling.
Drive, motivate, coach & create a positive working atmosphere within team.
Manage & evaluate teams.
Recruit & develop talents.
Work with Retail Manager and Head Office to build a client-centric store culture.
Client Service & Management.
Coordinate sales promotion activities.
Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
Ensure sales teams offer a positive customer experience.
Enhance customer experiences of both CXE & NPS.
Retail Excellence.
Product & Stock Management.
Inspect & manage department inventories.
Provide plans & feedback to HQ regarding NPD/Current promotions/Traffic etc.
Data Collection.
- Corroborate proper customer and sales data collection.
Brand Identity & Store Image.
- Establish & maintain appropriate store image within brand identity.
Sustainable Operations.
- Embedded sustainability practices at counter operations.
Are you.
Proficient in Thai Language, as well as fluent in English for both speaking & written.
Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
Agile, comfortable to adapt and a fast learner.
Confident and determined to initiate and express ideas.
Passionate about luxury beauty and cosmetics.
Digitally savvy with computer literacy, social media and data analysis skills.
Equipped with O+O sense.
Experienced in retail or hospitality is a plus. Exceptional recent graduates are welcome.
The tribe at L Oreal is diverse and you re encouraged to express yourself. You will also have the opportunity to shape your own career path and grow as a leader.
Please visit "Your Application Space" to see the jobs you have already applied to.
**Job skills required**: English, Fast Learner, Enthusiastic
**Job skills preferred**: Social media, Express, Data Analysis



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