Store Manager

4 weeks ago


กรงเทพมหานคร, Thailand Fendi Full time

**Position**:
As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and coaching/developing your team members to enable them to progress in Fendi.

While representing the FENDI DNA, craftmanship, quality of materials and creativity throughout the market, you will be engaged in achieving your team’s targets meeting the assigned KPIs and sales goals.

**Job responsibilities**:
**Performance Management and Business Development**
- Monitor and achieve store performance by tracking and ensuring that the KPIs targets are met
- Strategize and implement the necessary improvement plans in timely manner, thinking out of the box whilst taking reasonable risk where necessary and applicable
- Demonstrate sales leadership for staff and set performance targets for team and individual, relating to the KPIs and business objectives
- Be aware of both local and global environments and their material impact on our sales and business impacts
- Propose in-store activities that can better engage the staffs, celebrating team successes while fostering a positive and inclusive team atmosphere.
- Instruct and supervise staff in the correct execution of all company operating procedures, ensuring internal compliance.
- Challenge the team to go the extra mile, ensuring excellence in terms of results and service

**Client Management**
- Manage quality of customer service, to meet customer expectations
- Develop loyal FENDI customers and make sure that all customers are
- properly and strategically assigned to a Client Advisor for development
- Act as brand ambassador to strengthen/build relationships with VIP clientele/new customers, hosting conjunctly with the client advisors as and when applicable.
- Improve NPS and CX scores with the appropriate action plans

**Staff Management**
- Motivate and challenge team members to achieve assigned sales targets and assign clearly day-to-day tasks
- Inspire employees to maximize team spirit, to promote teamwork and to maintain harmonious staff relations
- Ensure consistency on team performance, enhancing individual's performance through Monthly Touch Base and daily coaching
- Provide a global perspective on business trends, helping associates understand the business better, while emphasizing the importance of routines and acceptable risk taking.
- Collaborate with the HR Department in recruiting qualified applicants to meet the store needs
- Supervise store personnel and enforce Company policies while adhering to proper procedures regarding disciplinary action
- Ensure the proper management of staffing roster to provide effective store coverage
- Ensure the whole team is equipped with relevant working tools and ensure all needed accounts are in place and maintained (e.g. Stealth, Heaven, Icom credentials)

**Training**
- Set up In-Store training routine
- Responsible for full spectrum on-the-job-training, reinforce brand's DNA in the team, KPIs
- Identify individual and team training needs to develop Talents and communicate these needs to HR Department /local retail training manager

**Administrative and Operations Management**
- Manage day-to-day needs and administration
- Review and submit sales and operational reports to management in adherence to company's KPIs and policies
- Take necessary action to effectively control costs and ensure efficient operation in the store
- Ensure that FENDI’s standards are applied and maintained at all times across the customer service, internal control and back-office activities (stock, administration, etc.).

**General Store Conditions / Visual Merchandising**
- Ensure that Visual Merchandising is consistent with Company standards
- Align periodically visual merchandising & sales performance

**Profile**:

- Minimum 8 - 10 years of related experience in retail/luxury industry with at least 3 years of experience in the capacity of a boutique lead
- Strong business acumen, result driven, goal oriented, capacity to implement all needed initiatives and demonstrate commercial creativity
- Proficient in MS office, CRM and retail tools
- Approach problems with a global mindset, inspiring the team to follow
- Prior experience in building strong client relationships and delivering client-centric solutions
- Possess an entrepreneurial mindset, championing for greater organizational effectiveness
- Planning and prioritizing work to meet commitments aligned with organizational goals
- Holding self and the team accountable to meet commitments, inspiring the team to follow
- Cultivate a climate where people are motivated to do their best, while championing for the team to take ownership of their own learning.
- Prior experience in developing people to meet the organizational missions and ambitions, ensuring proper developmen


  • Store Manager

    8 months ago


    กรุงเทพมหานคร, Thailand Fendi Full time

    **Position**: STORE MANAGER **Profile**: As Store Manager you will be responsible for overall management of the store, staff, merchandise and customer service. You will work towards achieving the sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated team and...

  • Store Manager

    3 days ago


    กรุงเทพมหานคร, Thailand Levi Strauss & Co. Full time

    You're an original. So are we. We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Under Armour Full time

    **Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...

  • Store Manager

    7 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **Job description**: **Store Manager - Swatch Brand at the Heart of Bangkok** **Duties and Responsibilities** **Operation in the store/ Sales product to achieve the target** - Responsible in managing the shop under assignment. - Responsible for daily operation of shop from customer service, staff management, stock management, brand presence through all...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Tiffany & Co. Full time

    The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. - Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! - Are you passionate about retail and leading a...

  • Store Manager

    8 months ago


    กรุงเทพมหานคร, Thailand Skill Box Thailand Full time

    **Role purpose** As a Store Manager, you embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance. - Working full-time on-site, including some weekend...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **Job description**: **Store Manager - Tissot Central World** **Sales/Operation** - Responsible in managing the shop under assignment. - Responsible for daily operation of shop from customer service, staff management, stock management, brand presence through all merchandising and sales turnover. - Conduct daily store check and stock check in-store to ensure...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **Job description**: **Store Manager - Swatch at Terminal 21 Pattaya** **Sales/Operation** - Responsible in managing the shop under assignment. - Responsible for daily operation of shop from customer service, staff management, stock management, brand presence through all merchandising and sales turnover. - Conduct daily store check and stock check in-store...

  • Store Manager

    7 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **Job description**: **Store Manager - Central Festival Chiangmai** **Sales/Operation** - Responsible in managing the shop under assignment. - Responsible for daily operation of shop from customer service, staff management, stock management, brand presence through all merchandising and sales turnover. - Conduct daily store check and stock check in-store to...

  • Store Manager

    7 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **The company** The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. Discover our Brands...


  • กรุงเทพมหานคร, Thailand Lululemon Full time

    เราเป็นใคร lululemon คือบริษัทผู้สร้างนวัตกรรมชุดออกกำลังกายสำหรับการเล่นโยคะ วิ่ง ออกกำลังกาย และการเล่นกีฬาชนิดอื่น ๆ...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **The company** The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. Discover our...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **The company** The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. Discover our...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand The Swatch Group Trading (Thailand) Limited Full time

    **The company** The Swatch Group Ltd is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion. Discover our Brands...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand PUMA Full time

    **YOUR TALENT**: Qualifications: - 4-6 years experienced in retail industry with strong managerial skills. - Able to work in shift as a monthly based schedule (6 days a week). / Willing to work a flexible schedule and upon assignment. - Experience in using some well-known Point of Sales (POS) - Strong in Leadership skill and able to adapt to various...


  • กรุงเทพมหานคร, Thailand Fendi Full time

    **Position**: **Sales Management and Business Development** - Demonstrate sales leadership for staff by playing an active role on the selling floor - Continuously motivate sales team to meet assigned sales and productivity goals - Suggest in-store events and in-store incentives that will continue to grow customer base, with particular emphasis placed on...


  • กรุงเทพมหานคร, Thailand Tesla Full time

    **What to Expect** As a Store Manager at Tesla you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will be responsible for leading the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will...

  • Store Manager

    6 months ago


    กรุงเทพมหานคร, Thailand Pasona HR Consulting Recruitment (Thailand) Co.,Ltd Full time

    Job ID 51792 Business Retail, Distribution Job Detail In charge of store management, store development, HR development for store staff, selling and buying products (second-hand), and store layout management at Japanese second-hand retail shop. - Teaching subordinates of how to welcome customers. - Communicating with Japanese expats and discuss how to...

  • Top Toy Store Manager

    2 months ago


    กรุงเทพมหานคร, Thailand Miniso Winky Germany GmbH Full time

    【 Job responsibilities 】 1. Fully responsible for store management and operation; 2, Formulate plan for store sales and gross profit, and guide the implementation; 3. Convey and implement the work plan of the operation department; 4. Responsible for communication with regional headquarters and other business departments; 5. Responsible for the selection...

  • Store Manager

    6 months ago


    คลองสาน, กรุงเทพมหานคร, Thailand PRTR Full time

    Our client is a well-known luxury retailer. - Monitoring and achieving store performance with relevant KPIs. - Contributing to the store sales target. - Conducting a brief every day and animate the brief with a “Team Board”. - Analyzing the business, proposing, and implementing action plans to improve results, generate sales for each product category. -...