IT Governance and Application Support Lead/ Manager
7 months ago
**What we do**
CloudCommerce is a visionary company with a mission to empower small and medium-sized enterprises (SMEs) in the SEA region to thrive globally. Our comprehensive suite of technology solutions and guidance creates an integrated ecosystem that drives sustainable growth and success, unlocking all opportunities for SMEs.
Our platform offers a range of tools and services, including end-to-end cross-border logistics (Fastship.co), Cross-border e-commerce solutions (CloudMall), and an Influencer marketing platform (KOLLAB). Our goal is to help SMEs grow their e-commerce business by providing everything they need in one convenient place. If you're passionate about making a difference and want to be part of an innovative team, then this could be your next role.
**What you will handle**:
- Work with CTO and CEO to develop and implement IT policies and structure to align with organizational goals.
- Oversee IT security measures, identifying vulnerabilities and implementing risk management strategies.
- Develop and manage IT incident management protocols to address and resolve issues swiftly and effectively.
- Launch IT audits guidelines to ensure compliance with industry standards and IPO roadmap.
- Collaborate with various departments to integrate IT solutions that support and enhance organizational efficiency.
- Work closely with the CTO to set up an IT support team and its quality measurement.
**What you have**:
- Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree or relevant certifications (e.g., CISSP, CISM) is a plus.
- Proven experience in IT management, specifically in IT policy development, IT security, and risk management. Preferably experience with a well established or public company.
- Experience in developing IT incident management systems and conducting IT audits.
- Excellent leadership and communication skills, with the ability to manage cross-functional teams.
- Analytical thinker with a problem-solving attitude and attention to detail.
- Strong can-do attitude with start-up mindset.
**What we offer**:
- Free Lunch: Food is life, so enjoy hearty meals to fuel your day, our treat
- Free Parking: Park hassle-free, your convenience ensured.
- Medical Plan: With us, your life's uncertainties are met with healthcare coverage.
- Performance Bonus: Celebrate and Reward your dedicated effort and success.
- Monthly Party: Connect, relax, and celebrate
- Tons of Opportunity to Grow: Nurturing your potential. Thrive within and beyond..
- Extra Holidays for Special Occasions: We're here to support you through significant times in every chapter.
- Empowerment through Tools: Innovation, your way. Embrace tools for enhanced efficiency.
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