Officer, Customer Support
3 months ago
Design the workflow and complaint-solving process
- Coordinate with other AOCs to solve all issues within the standard timeline
- Control the budget for compensation or credit shell/ Travel Voucher
- Resolve issues regarding guest complaints and other matters
- Obtain and evaluate all relevant information to handle inquiries or complaints from guest
- Escalate issues to other relevant departments for resolution, where required, and served as liaison between guests and various departments
- Follow up on customer interaction to ensure a diligent follow-up and fulfill promises made to customers
**Qualifications**
- Bachelor's Degree in any field
- At least 1 year of experience in call center, customer services, or relevant.
- Good communication in English both verbal and written
- Proficient in computer literacy with G-suite knowledge
- Having problem-solving skills with a service-minded
- Working well in a team and under pressure atmosphere
- Able to work as a shift rotation
- New graduates are welcome to apply
**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
-
Customer Support Officer
3 days ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeJob Posting Location Bangkok Job Summary Responsible for correction and control installation issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers. Job Description Roles & Responses Verify document and create prospect within SLA. Contact to customer for...
-
Customer Support Officer
17 hours ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Responsible for correction and control installation issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special...
-
Customer Support Officer
3 days ago
บางรัก, กรุงเทพมหานคร, Thailand PRTR Full timeOur client is a leading trading company in electronic parts in Thailand. Now they are looking for Customer Support to join their company. **Responsibilities**: - Being responsible for order management, financial and pricing, stock management, and solving problems. - Contacting supplier, forwarder, and broker to arrange shipment. - Creating a newly...
-
Customer Service Officer
7 months ago
กรุงเทพมหานคร, Thailand บีเจซี สเปเชียลตี้ส์ จำกัด Full timeCustomer Service Officer (Sales Support) **หมวดหมู่งาน** : งานธุรการและงานสนับสนุน**ระดับตำแหน่งงาน** : ระดับพนักงาน**ประเภทการจ้างงาน** : พนักงานประจำ**บริษัท** :...
-
Customer Support Officer
6 months ago
คลองเตย, กรุงเทพมหานคร, Thailand Phaya Ratchasri Company Limited Full timeCustomer Support Officer รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตคลองเตย) สาขาอาชีพหลัก : บริการลูกค้า/ลูกค้าสัมพันธ์/Call Center สาขาอาชีพรอง...
-
Customer Support Officer
2 months ago
วัฒนา, กรุงเทพมหานคร, Thailand Phaya Ratchasri Company Limited Full timeCustomer Support Officer รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตวัฒนา) สามารถเดินทางไปปฏิบัติงานต่างจังหวัดได้ :...
-
Customer Support Officer
6 months ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Coordinate with technicians to ensure on-time installation appointments. Support Order changes in customer information and service details during installation. **Job...
-
Customer Support Officer
6 months ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Coordinate with technicians to ensure on-time installation appointments. Support Order changes in customer information and service details during installation. **Job...
-
Customer Support Representative
2 months ago
กรุงเทพมหานคร, Thailand SeatOS Full timeSeatOS is on a mission to transform and digitize the land & sea travel industry, making all routes instantly bookable by anyone. Part of the leading land & sea transportation group, Travelier, SeatOS is building the dominant Transport Management System (TMS) in APAC. We are hiring for a Customer Support Representative to join our team. This role will report...
-
Customer Support Officer
1 month ago
บางคอแหลม, กรุงเทพมหานคร, Thailand GOLD INTEGRATE Co.,Ltd Full timeCustomer Support Officer รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบางคอแหลม,เขตยานนาวา,เขตสาทร) สาขาอาชีพหลัก :...
-
Fbb Customer Support Officer
3 days ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeJob Posting Location Bangkok Job Summary Job Description Summary Responsible for correction and control installation issues and find out solution to support installer, verify related documents and create prospect within SLA, offer special promotion to save prospect customers. Job Description Roles & Responses Verify document and create prospect within...
-
Customer Support
6 months ago
สาทร, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time**Overview**: **Salary**: 35,000 THB ~ 50,000 THB**Industry**: Software, Consulting- We are a financial technology start-up, developing a digital bank platform.**Responsibilities**: - Identify customer needs and help customers use specific features. - Respond to customer queries in a timely and accurate way - Involve IT system implementation project follow...
-
Customer Support
2 hours ago
บางรัก, กรุงเทพมหานคร, Thailand SkillLane Full timeSupport customers to solve problems and provide any assistance - Record and track customer's issues for further work - Coordinate with other related teams - Work as assigned by the team and supervisor - Accountable for meeting individual (OKRs )and team goals. - Able to work on rotating shifts. (11:00AM - 8:00 PM including weekends and public...
-
Customer Service Support
6 months ago
บางนา, กรุงเทพมหานคร, Thailand บริษัท เจ เอส วิชั่น จำกัด Full timeProcessing order and Ensuring order processing in handled correct and in time - Preparing quotation and require documentation to complete sales order transactions - Coordinate with related departments to handle customer inquiry and complaints and response in a timely and accurately - Maintain customer records by updating account information - Perform filing...
-
Corporate Customer Officer
6 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service Plc. Full timeFirst Contact and Support for Service Operation. **E2E Registration (Online and Batch)**: Check document, verify information before registration and follow document for tracking & archiving. Co-ordinate with related function for implementation and delivery (SIM, Number, Device). Responsible to support customer requesting and problem handling to be...
-
Corporate Customer Officer
6 months ago
กรุงเทพมหานคร, Thailand Advanced Info Service PCL. (AIS) Full timeFirst Contact and Support for Service Operation. **E2E Registration (Online and Batch)**: Check document, verify information before registration and follow document for tracking & archiving. Co-ordinate with related function for implementation and delivery (SIM, Number, Device). Responsible to support customer requesting and problem handling to be...
-
Customs Operations Support Clerk
7 months ago
กรุงเทพมหานคร, Thailand DHL Full timeWe are urgently seeking for our vacancy job as below detail; **Position**:Customs Operations Support Clerk** Location: SBMM Office, Soi Pattana Chonnabot 3, Lad Krabang) **Key Responsibilities: - ** - To prepare & submit FTA Forms for customers. - To communicate with customers regarding FTA & TCC Forms - Providing customers with the updated FTA customs...
-
Corporate Customer Officer
6 months ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary First Contact and Support for Service Operation. E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking &...
-
Corporate Customer Officer
7 months ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - First Contact and Support for Service Operation. - E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking &...
-
Corporate Customer Officer
7 months ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary - First Contact and Support for Service Operation. - E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking &...