Senior Business Intelligence Analyst
4 days ago
Major roles and responsibilities
**1) Business performance analysis & reporting**:
Provide support in sales target setting, and design and populate sales target models as well as incentive calculation process.
Prepare regular report to measure sales vs target results and SFE KPIs for representatives and managers across the various products and geographies.
Ensure validity and accuracy of distributor/ internal data used in sales reporting systems and reports.
Involve in implementation of Sales Database, maintain and generate report for Sales team
Build efficient sales report template.
Lead and Implementation on Business Intelligent (BI) and CRM related solution.
Gathering and analyzing relevant competitor data, both company and product related.
Complete ad hoc analysis and reporting for sale and other data through the agreed request process.
**2) SFE metrics development & management**:
Recommend, and support to implement methods and techniques to improve analytical procedures within the sales force via Veeva CRM & BI tool.
Function as admin contact for any discrepancies with sales data in Abbvie BI platform and CRM platform
Support Commercial team on developing Database related to sales force effectiveness and sales data to improve efficiency of in field as requested.
Support IFTs to deliver valuable interactions with stakeholders that change their behaviors via SFE KPIs.
**Education and Experience**:
Over 4-5 years’ experience in business analysis and sales force effectiveness (SFE), preferably pharmaceutical/ medical device experience.
Bachelor Degree in Accounting or Finance or business admin or Mathematics
Expertise in Microsoft Excel, database management are preferable.
Experience in reporting and analytics tools (e.g. Veeva and CRM solution and sales data etc.) is preferable
**Demonstrated experience in at least 2 of the areas**:
- System analyst
- sales information/ data management
- Sales operations
- Business analysis/reporting
- Project management
- Business process management system
**Essential Skills and Abilities**:
Computer skills esp. Microsoft Excel and PowerPoint
Strong business acumen and an understanding of commercial imperatives.
Demonstrate ability to integrate from multiple sources and is able to effectively interpret data.
Fluent in English, both speaking and writing
Able to adapt to dynamic environment and to work under pressure and tight timelines
Experienced in working cross functionally. Ability to get work done through people, irrespective of reporting relationships, able to influence peers and upwards.
Excellent communication and presentation skills with ability to articulate (internally and externally) strategies and tactics that drive change.
Strong analytical and problem-solving skill
High level of analytical skills including experience in development of dashboards, KPIs and measurements in CRM system.
**Competencies**:
Planning & Organizing
Good communication skill
Strong analytical & Problem-solving skill
Ability to influence people
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