Senior Manager, Software QA
2 months ago
Lead and motivate a talented team of QA professionals, fostering a culture of continuous improvement and quality excellence.
Develop and implement a comprehensive QA strategy aligned with the company's business objectives and product roadmap.
Define and manage the QA testing lifecycle, including test planning, test case creation and execution, defect management, and reporting.
Champion the adoption and implementation of best practices in manual and automation testing methodologies (e.g., Agile, exploratory testing, API testing, mobile testing).
Oversee the selection, evaluation, and implementation of appropriate QA tools and automation frameworks.
Collaborate effectively with cross-functional teams including developers, product managers, and business stakeholders to ensure clear communication and alignment on quality expectations.
Develop and maintain strong relationships with external partners and vendors to guarantee high-quality deliverables from third-party integrations.
Regularly monitor and analyze test results, identify trends, and recommend proactive measures to prevent defects and optimize software performance.
Stay up-to-date on the latest QA trends and technologies, and continuously seek opportunities to improve the effectiveness and efficiency of the QA function.
**Qualifications**:
Minimum 8+ years of experience in a leadership role within the QA field.
Proven track record of building and managing high-performing QA teams in a fast-paced environment.
In-depth knowledge of manual and automation testing methodologies, including web and mobile app testing best practices.
Strong understanding of Agile software development methodologies and experience working in a collaborative cross-functional environment.
Excellent communication, collaboration, and interpersonal skills with the ability to effectively influence and engage stakeholders at all levels. (Both Thai and English).
Strong analytical and problem-solving skills with a keen eye for detail and a proactive approach to identify and resolve quality issues.
Experience working in the E-commerce or Retail industry is a plus.
Experience with popular QA tools and automation frameworks (e.g., Selenium, Robot Framework, Appium) is highly desirable.
Familiarity with CI/CD pipelines and DevOps practices is a plus.
General product management experience.
Agile experience.
Experience working with cross-functional teams (development, design, marketing, etc.).
Familiarity with e-commerce or retail business is beneficial.
**Job skills required**: English, Mobile App Testing, Software Development, Automation
**Job skills preferred**: eCommerce, Selenium, Appium
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