Guest Services Agent

16 hours ago

ภเกต, Thailand Marriott International, Inc Full time

**Additional Information**
**Job Number**24206214
**Job Category**Rooms & Guest Services Operations
**Location**Courtyard Phuket Town, 1 Soi Surin, Talat Yai, Phuket, Phuket, Thailand, 83000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Agent

    7 months ago

    ภูเก็ต, Thailand Anantara Full time

    **Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, Anantara Hotels & Resorts provides the right space for guests who value the details that matter. The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Avista Grande Phuket Karon - MGallery Full time

    **Job Description**: The Guest Services Agent is responsible for all guests’ belongings, attends to guests inquires, recommends places of interest and always makes appropriate recommendation. He/she must make our guests Feel Welcome as soon as they arrive and demonstrate appreciation upon departure. The Guest Services is always lending a helping hand with...

  • Guest Service Agent

    2 months ago

    ภูเก็ต, Thailand Two Villas Holiday by Brown Starling Full time

    Guest Service Agent **จังหวัด** ภูเก็ต (ราไวย์, ฉลอง) **อัตราค่าจ้าง** ตามความสามารถ **รูปแบบงาน** สัญญาจ้างชั่วคราว (Contractor) **อัตรา** 2 **รายละเอียดงาน** Guest...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Additional Information** Guest Services Agent **Job Number** 24070982 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process...

  • Guest Service Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Additional Information** Guest Service Agent **Job Number** 24052408 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all...

  • Guest Service Agent

    2 months ago

    ภูเก็ต, Thailand Chanalai Flora Resort Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Guest Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : ภูเก็ต(ทุกเขต/อำเภอ) สาขาอาชีพหลัก :...

  • Guest Service Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Additional Information** Guest Service Agent **Job Number** 24090356 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest...

  • Guest Service Agent

    2 months ago

    ภูเก็ต, Thailand The Westin Siray Bay Resort and Spa, Phuket Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Guest Service Agent รับสมัครด่วน สถานที่ปฏิบัติงาน : ภูเก็ต(ทุกเขต/อำเภอ) สาขาอาชีพหลัก :...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24028044 **Job Category** Rooms & Guest Services Operations **Location** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Service Agent

    3 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24158286 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24013819 **Job Category** Rooms & Guest Services Operations **Location** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24067661 **Job Category** Rooms & Guest Services Operations **Location** The Westin Siray Bay Resort & Spa Phuket, 21/1, 21/3, 21/4, 21/6 Moo 1, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 23206146 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24033331 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Phuket Patong Beach Resort, 198/8-9 Thawewong Road, Phuket, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Service Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24080423 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Phuket Patong Beach Resort, 198/8-9 Thawewong Road, Phuket, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Service Agent

    6 months ago

    ภูเก็ต, Thailand Casabay Luxury Pool Villas Full time

    **Work Location**: Soi Suksan 2, Rawai, **Phuket** **Responsibilities: - ** - Welcoming and Taking care of Tenants with high service standards at heart - Provide and maintain a high profile in the day to day front office operations such as greets and registers guests, fulfills requests for special services - Have a good knowledge of all systems and...

  • Guest Services Agent

    6 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24067635 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    2 months ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Job Number** 24171932 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Phuket Resort & Spa, 231 Moo 3 Mai Khao, Phuket, Phuket, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Russian Guest Services Agent

    2 weeks ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24198828 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand, 83100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    5 months ago

    ภูเก็ต, Thailand HPL Hotels and Resort Full time

    Responsible for the efficient rooming of hotel guests accordingly to established procedures. Prepare and maintain records relevant to the guests staying in the hotel. Maintain and control room status to achieve optimum occupancy and average rate. Co-ordinate with other Departments and be fully conversant with all cashiering duties. Be aware of any events,...