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Scheduler I

1 month ago

กรงเทพมหานคร, Thailand CAE Full time

**Role and Responsibilities**

**About CAE**

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

**Scheduler I Position**

The Scheduler I will be responsible for coordinating activities of specialized nature usually coming from different sources (internal or external) conducting to final product/activity. Responsibilities require sound working knowledge of procedures in the department necessary to accomplish work activities.

**The role we are offering you**:

- Compile data under close supervision.
- Schedule resources to accomplish instructor training, client training, demonstrations, simulator certification and maintenance requirements.
- Identify and coordinate shipment of documentation and/or materials.
- Publish instructor schedules.
- Ensure all events are assigned with appropriate regulations.
- Schedule Instructor resources for maximum productivity.
- Customer Service representative tasks:
- Meet & Greet customers
- Customer Service Survey
- Manage customer lounge
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- And perform other related tasks as assigned by Manager
- Bachelor’s degree.
- 0 to 3 years of relevant experience.
- Fluency in English

**CAE offers**:

- an environment where your initiatives will be recognized and valued.
- the opportunity to work on a variety of projects on a multidisciplinary team.
- flexible schedules.
- attractive employee benefits.

**Come share your passion with us**

**Position Type**

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.