Demand Management Senior Analyst

3 weeks ago


กรงเทพมหานคร, Thailand Essilor Full time

Responsibilites,

Provide IT Expertise and IT functional support around Demand Management Applications

Working Closely with Business Project Manager or BPO to support IT Project Planning and related IT task for a project

To work on the task assigned related to Demand management Application.

To implement changes in the system to make them aligned with requirements, by taking into account the constraints linked to the cost, risks and feasibility

To support on IT Task linked to Demand Management Application

Working closing with Business Project Manager and WW Supply Chain Transformation Team to support them on IT related Task based on assignment from Demand Management Application Manager

To ensure that the IT procedure has been followed throughout the project

To ensure that functional support for Demand management Application has been managed at the right level on the following scope:
Assist users in case of question & issue

When users have issue, do the first analysis to identify the root cause of the issue

Manage functional requests

Be the interface between users and technical/development teams & editors

To organize audits of use of systems

Detect and collect issues

Implement action plan and coordinate actions

To manage enhancements and coordinate with other IT related team & forecasting software companies

Generate & Follow incidents, change order, IT procedures

Report activity to the Demand Management Application Manager

Qualification,

Bachelor or Master Degree in related field - Supply Chain, IT, Computer Science, MIS, MBA (Master Degree Preferred)

Knowledge of APERIA forecaster (is a plus)

Knowledge of SO99+ (is a plus)

Knowledge of Oracle ASCP / DRP (is a plus)

Knowledge of Infrastructure e.g. AZURE

Knowledge of.NET Technology (S&OP, SSC, DKP,)

Knowledge of Qlikview Application or other BI Application


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