Senior Supply Chain Planner
4 days ago
**Johnson& Johnson (Thailand)**
**Senior Supply Chain Planner - MDD**
Responsible for responding to customer inquiries and resolving customer complaints. Also accountable for maintaining a high level of customer satisfaction through timely and correct order processing.
**Essential duties and responsibilities**:
- Lead S&OP session to review and align business plan and operation plan.
- Closely working with Regional Planning Team to develop/update the suitable statistical forecast model to reflect the Thailand business for responsible franchise.
- Monitoring and providing solutions in case of supply shortage in order to manage customer expectation for responsible Franchise.
- Work with franchise product managers on NPI and sales product / instrument / spare part ordering plan to achieve the sales target.
- Work with regulatory affairs to ensure eligible product importation
- Optimize quality of service level and cost (MAPE, OTIF, BIAS and DOS) to achieve target KPI including developing actions together with concerning parties (if any) both in demand and supply point of view to ensure no supply interruption and that all KPI results are met with annual objective to responsible Franchise.
- Supporting drive of potential slow, obsolete, and excess inventories (SLOB) as well as coordinating with related functions to improve cost efficiency in terms of SLOB.
- Performs data analysis regarding inventory, customer’s requirement, advanced sourcing to ensure the effective service level.
- Tracks change order with warehouse and Demand Planning team to assure the service level meets up with standard requirement for responsible franchise.
- Coordinates with all concerned parties namely Commercial, DELIVER (CSR and Logistics), Finance, Quality and LGS to ensure smooth operation.
- Meets customer requirements with respect to time, cost efficiency, and business value.
- Ensure to complete all compliance policy, drive compliance environment
- Work with regional Planning team on weekly ordering and planning parameter
- Monitor weekly shipment and work with customs clearance team to ensure timely replenishment to warehouse.
- Work with source, local warehouse, and distributor to ensure smooth drop-shipment sales, delivery, and reverse logistics.
- Maintain material master data, extend new product code and review annual cost run.
**Special requirements**:
- Planning and detail oriented
- Knowledge in Medical Device business both direct market and distributor Model
- Able to work under high pressure
- Experience in S&OP or IBP process
**Qualifications** Job Requirements**
**Essential knowledge and skills**:
- At least 4-5 years relevant work experience in Supply chain, logistics (preferably with medical background)
- Good command of spoken and written English
- Good computer skills, SAP knowledge, Microsoft Office (especially Excel)
- Power BI
**Primary Location**
Thailand-Bangkok-Bangkok
- **Organization**
Johnson & Johnson (Thailand) Ltd. (8585)
**Job Function**
Operations
**Requisition ID**
2206087468W
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