Investigator

4 weeks ago


กรงเทพมหานคร, Thailand World Bank Group Full time

**Job #**:

- req26281**Organization**:

- World Bank**Sector**:

- Ethics & Internal Justice Systems**Grade**:

- GF**Term Duration**:

- 4 years 0 months**Recruitment Type**:

- Local Recruitment**Location**:

- Bangkok,Thailand**Required Language(s)**:

- English**Preferred Language(s)**:

- Proficiency in one or more of the following: Spanish, Russian, French, Arabic**Closing Date**:

- 3/8/2024 (MM/DD/YYYY) at 11:59pm UTC**Description**

**Ethics and Internal Justice Services VPU**

The World Bank’s Ethics and Internal Justice Services Vice Presidency Unit (EIJ VPU) brings together, under a single umbrella, the WBG’s approach to values, ethics and the resolution of workplace conflict. The EIJ VPU’s vision is to foster a values-based workplace culture and help staff uphold the WBG’s ethical standards. EIJ provides an integrated, empathetic and efficient approach to resolving workplace conflict, allowing staff to focus with urgency on the WBG’s mission. EIJ’s work covers each of the five WBG institutions.

**The Vice Presidency has recently been organized into the following four units**:
1. Ethics Advice and Early Interventions, which consists of:

- Advisory, Training & Values (ATV) - responsible for the Core Values and the Code of Ethics and associated rules; manages all training and outreach on behalf of the VPU; provides advice and guidance on the Code, with specific focus on conflicts of interest; and manages the Bank’s Declarations of Interest program;
- The Anti-Harassment Coordinator (AHC) - addresses reports of harassment, and sexual harassment, exploitation and abuse; provides guidance to management on preventing and addressing such behaviors; and
- The Race Equity Office (REO) - acts as the focal point for the World Bank for addressing reports of workplace racism and racial discrimination, at both the individual and systemic levels.

2. Mediation and Formal Reviews, which consists of:

- Mediation Services (MEF) - offers a confidential conflict resolution process for staff to resolve workplace issues with the assistance of a neutral third-party. MEF also provides team building and team facilitation services;
- Peer Review Services (PRS) - provides an independent review by a panel of peers of managerial decisions, actions or inactions (not related to performance management) affecting a staff member;
- Performance Management Review (PMR) - provides an independent appellate review of performance management-related decisions; and
- Business Integrity Reviews (BIR) - conducts independent fact-finding investigations of allegations of staff misconduct.

3. Ombuds unit, which consists of:

- Ombuds Services (OMB) - offers staff a confidential off the record, impartial and informal venue to discuss any workplace issues, and alerts management to systemic trends.
- Respectful Workplace Advisors (RWA) - comprised of staff selected by their peers, RWAs act as a confidential sounding board for staff and a source of information about EIJ services.

4. The EIJ Front Office which consists of:

- Core Services - provides cohesive administrative support across the VPU; and
- EIJ Navigator - a centralized intake service to assist staff with their concerns by pairing them with the appropriate channel within the EIJ VPU to resolve their concerns efficiently and expediently.

Investigator

The Investigator position reports directly to the Manager, BIR. The incumbent will have overall responsibility for handling the quality, timeliness, and completeness of administrative and support functions, with the highest level of professionalism, diplomacy, and discretion.

**DUTIES AND RESPONSIBILITIES**
Under the supervision and overall guidance of the BIR Manager, the Investigator will carry out the following duties and accountabilities:

- Plan, organize, conduct and manage investigations of alleged misconduct (e.g. harassment, sexual harassment, conflicts of interest, retaliation, etc.) that are of the highest quality.
- Establish the factual basis of allegations of staff misconduct and consider possible instances of non-compliance with the WBG’s legal framework using the appropriate investigative tools including conducting interviews, obtaining documentary and other evidence, and examining and analyzing documents.
- Prepare detailed and concise investigation reports to be submitted to the Vice President of People and Culture, and other communications.
- Maintain case files electronically and in hard copy; keep track of case status; and ensure record keeping of all produced and received documents is timely and properly maintained.
- Participate in the sharing of best practices, trends, knowledge and lessons learned across units and with clients and partners, articulating ideas verbally and in writing in a clear and compelling way across audiences of varied levels.
- Contribute to the continuous improvement of the WBG’s investigation process, rules and protocols to ensure they remain up-to-date and on par


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