Bcis Admissions Assistant

**JOB DESCRIPTION**

**JOB TITLE ADMISSIONS ASSISTANT (VISA)**

**KEY RELATIONSHIPS BCIS Admissions Team, BCIS HR Visa Officer,** **Registrar**

**ISP PRINCIPLES**

**Begin with our children and students.** Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

**Treat everyone with care and respect.** We look after one another, embrace similarities and differences and promote the well-being of self and others.

**Learn continuously.** Getting better is what drives us. We positively engage in personal and professional development and school improvement.

**KEY RESPONSIBILITIES**
- Provide general visa advice to client groups (parents) on a day-to-day basis ensuring the inbox is reviewed daily and queries are dealt with expeditiously.
- Work collaboratively with the Admissions Officers to anticipate the visa needs of incoming and current BCIS families.
- Be the expert in relation to visas (policies and procedures) in order to support all parents.
- Develop and maintain productive working relationships with parents in terms of the visa documentation process;
- Work effectively as a team member; sharing responsibility, providing support, maintaining communication and updating senior team members on progress;
- Support all internal and external visa-related inquiries or requests for parents;
- Keep up-to-date with the latest trends and best practices for visa matters.
- Liaise closely with the HR Visa Officer to ensure most up-to-date information is being used and applied.
- Follow through on customer service standards set by ISP across all school teams.
- Recommend training as necessary to maintain high performance and service quality under the guidance of the Admissions Manager.

**ISP Leadership Competencies**

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
- **Collaboration. **Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximize opportunities.
- **Learning & Getting Better. **Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback, supporting others in their continual learning, development, and growth.
- **Innovation Leadership.** Is good at creating an environment where ideas for learning initiatives and services are generated and can motivate and inspire others through the process of creation through to completion.
- **Outcome driven. **Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- **Resilience. **Can deal with setbacks and challenges calmly and effectively.
- **Community Focus.** Committed to meeting and exceeding the needs and expectations of our students and their families.
- **Integrity & Ethical Management.** Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose, and Principles.
- **Leading & Inspiring Others.** Supports, encourages, and inspires students, colleagues, and teams so that they give their best.
- **Understanding People.** Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organization.
- **Influencing & Communication.** Consistently informs, influences, and inspires students, parents and colleagues through timely and effective communication.
- **Agile. **Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
- **Planning & Decision Making. **Makes decisions on the best course of action and then plans, organizes, prioritizes, and balances resources to achieve the desired outcome.
- **Diversity & Equity. **Has the sensitivity, awareness, and skill to understand the values, behaviors, attitudes, and practices across cultures that supports all children and adults to learn and work effectively.

**ISP Commitment to Safeguarding Principles**
- This job description forms part of your Employment Agreement. It has been prepared for the purpose of school organisation and may change either as your contract changes or as the organisation of the school is changed. Nothing will be changed without consultation. This document must not be altered once it has been signed but it will be reviewed annually as part of the appraisal process or as appropriate_

Pay: From ฿30,000.00 per month