Sales Coordinator

4 months ago


กรงเทพมหานคร, Thailand Mercure & ibis Erawan Thailand Full time

**Job Description**:

- Handling customer inquiries and lead requests for groups.
- Ensure that business is turned over properly and in a timely manner for quality service delivery.
- Delivering service excellence and process business correspondence and create proposal and confirmation and other related booking documentation as required.
- Identify new contacts, develop sales leads and respond to sales opportunities in order to maximize revenue.
- Work closely with Sales Team
- Understand fully the hotel amenities, & meeting packages
- Conducts hotel inspections.
- Responsible for organization and supervision of assigned events / groups from date of booking to departure of the last guests, including event requirements, guestrooms requirements, guestrooms pick up and F&B related issues
- Establish rapport and maintain contact with clients to encourage repeat business

Coordinate and follow up with the hotel operating departments to ensure smooth delivery of hotel’s promised services
- Handle all incoming telephone enquires effectively
- Handle on pre-event discussion to delivering actual event arrangements
- To perform adhoc duties on behalf team
- Assist with any other projects and duties as requested

Work Experience
- Bachelor Degree in business management
- 1-2 year experience in hotel sales
- Good English Communication
- Good negotiation skill
- Good computer literacy
- Able to upsell accommodation & meeting package whenever possible to maximize revenue
- Great Written and Verbal Communication

**Benefits**:

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.



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