telus

About the role: The objective of this project is to collect a large and diverse dataset of current neutral selfies, head-pose captures, and historical facial images to support machine-learning research and facial recognition model training at TELUS. The focus is on capturing real-world variation across lighting, poses, expressions, accessories,...

Do you enjoy thinking deeply and solving logical puzzles? At **TELUS Digital** , we need people with a **Philosophy** background to help AI models become more logical and ethical. You don't need to be a tech expert. Your job is to read what the AI writes and make sure it follows clear reasoning, avoids contradictions, and stays fair. You are the " **Logic...

**Description** The Customer Support Agent role demands excellent customer service skills, focusing on prompt and accurate inquiry responses, effective troubleshooting, and timely case escalation. Successful candidates must be highly computer literate, proficient in AI productivity tools, and have prior experience with customer service platforms such as...

**Description** The TA Specialist is responsible for executing end-to-end recruitment activities, maintaining accurate candidate data, and fostering strong collaboration with stakeholders, hiring managers, and regional teams. This role plays a key part in delivering quality hires, ensuring a positive candidate and stakeholder experience, and supporting...

**Description** **Key Responsibilities:** - Monitor real-time call volume, agent adherence, and service levels across multiple queues. - Perform intra-day schedule management including break, lunch, and meeting adjustments to maintain SLA targets. - Communicate real-time performance updates and deviations to Operations and WFM teams. - Prepare daily,...

About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the...

About the Role: At TELUS Digital, we are advancing the future of Artificial Intelligence by helping AI systems understand, process, and generate human speech with greater accuracy and naturalness. As an AI Speech & Audio Specialist in our AI Community, you will contribute to the development and improvement of next-generation speech AI technologies,...

Description About the job Key Responsibilities Review the implementation & efficiency of quality and inspection systems Plan, conducted & monitored testing and inspection of materials and products to ensure the quality of products Investigate customer's claims and non-conformance issues Analyze data to identify areas for improvement in the quality...

Description Key Responsibilities Review the implementation & efficiency of quality and inspection systems Plan, conducted & monitored testing and inspection of materials and products to ensure the quality of products Investigate customer's claims and non-conformance issues Analyze data to identify areas for improvement in the quality systems Develop,...

Description The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material. Responsibilities: Review...