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Commercial P&L and Growth Ownership: Own the commercial success of the FBS seller base. Direct the team to drive aggressive targets for seller acquisition, activation, and performance growth. Ultimately responsible for hitting key growth targets while effectively managing investment and operational costs.Strategic Go-To-Market (GTM) Leadership: Define the...

Taken from Hiring Manager’s direct inputManage monthly and quarterly budget planning Evaluate the efficiency of various buyer and seller incentivesCoordinate with TH FP&A team and internal FBS growth team on budget and initiatives  Added general FP&A scope in case needs elaborationAnalyze FBS financial performance both at business unit level and on...

Department Business Development and Partnerships - LevelExperienced (Individual Contributor) - LocationThailand - Bangkok The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...

Lead customer service team of e-commerce businessOwn, monitor, and drive the team to achieving related KPIs and overall performanceEnsure that all agents are working effectively and follow all technical and company service processesEnsure proper notification/ escalation of service activities are followed to ensure smooth operation with sellersManage, train,...

Lead inbound, replenishment, and ASN management to ensure smooth inventory flow and seller compliance.Monitor warehouse capacity, operational SLAs, RTS performance, and fulfillment-related KPIs to drive operational efficiency.Manage seller operational performance and provide strategic recommendations to improve seller growth, retention, and fulfillment...

Act as project owner to prepare, process, and validate data for business needsCollaborate with stakeholders on building data pipeline and gather into internal tables using SQL, Inhouse-tools and PythonDevelop reports, dashboards, and automation solutions using SPARK, SQL, Python, Excel, and in-house tools as business requirementsEnsure data integrity by...

Campaign Execution Management: Own the end-to-end operational execution for buyer-related commercial tasks that drive FBS growth. This includes managing high-volume processes such as: initiating and tracking voucher requests, coordinating and securing flash sales slots, managing push notification bookings, supporting team in deal hunting and securing...

Utilize workforce management tools and techniques to forecast contact volume and schedule staff efficiently.Analyze contact volume patterns across campaigns, channels, and queues to optimize scheduling.Align scheduling and forecasting requirements to ensure optimal interval-level shift coverage.Proactively adjust workforce plans based on dynamic volume...

1. Inventory Planning & ReplenishmentManage inventory planning to ensure healthy stock levels and avoid out-of-stock or overstock risks.Design and develop demand forecasting models and replenishment frameworks to improve planning accuracy and efficiently use of working capitalRecommend optimal purchase quantities to maintain service levels and reduce excess...

SKU and Listing Management: Ensure the quality and accuracy of SKU listings, are aligned with Shopee listing rules.Inbound & Replenishment: Process replenishment requests and monitor seller compliance with inbound procedures.Operational Updates: Manage inbound and ASN (Advance Shipping Notice) updates to ensure efficient processing of shipments.Capacity &...

Project Prioritization & Planning Receive and review incoming AI/automation project requests from the PM and business stakeholders.Understand business objectives and translate vague requests into clear, actionable problem statements.Independently assess feasibility, effort, and impact to prioritize which projects to build and in what sequence.Define the...

Plan, execute, and monitor FBS Seller Incentives end-to-end to drive seller acquisition, retention, and performanceDesign, model, and optimize seller incentive structures using data, financial modeling, and market insightsCollaborate with Finance, Product, Warehouse, Ops, and KAMs to ensure effective rollout and alignmentStudy sellers and market dynamics to...

Marketing Investment Strategy Design and optimize the strategy for key buyer marketing activities (e.g., campaigns, live-stream incentives, voucher mechanics) specifically targeted to drive FBS adoption. Work directly with Marketing and Business Intelligence (BI) teams to align investment with FBS commercial targets.Buyer Behavior and Growth Analysis Own...

Full Funnel Performance Ownership: Own the measurement, monitoring, and deep-dive analysis across the critical seller funnel: from acquisition and registration speed, through onboarding, to full activation. Identify bottlenecks and propose high-leverage process improvements.Seller Health & Optimization Analytics: Systematically monitor and analyze key seller...

Department Operations - LevelEntry Level - LocationThailand - Bangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

Manage and grow a portfolio of high-potential sellers by driving FBS adoption, inbound growth, and seller performance.Identify seller pain points and provide tailored solutions to improve fulfillment efficiency, inventory availability, and business growth.Own seller incubation journey from onboarding, activation, to scaling FBS contribution.Develop and...

Manage and grow a portfolio of high-potential sellers by driving FBS adoption, inbound growth, and seller performance.Identify seller pain points and provide tailored solutions to improve fulfillment efficiency, inventory availability, and business growth.Own seller incubation journey from onboarding, activation, to scaling FBS contribution.Develop and...

Description Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find...

Role Description This is a full-time, on-site role located in Banyan Tree Phuket. As the F&B Marketing Manager, you will be responsible for developing and implementing marketing strategies to promote our Food and Beverage services in our hotels. You will conduct market research, analyze competition, and identify opportunities to enhance brand awareness...

Job Description Own analytics and performance reporting for the Fulfillment by Shopee (FBS) Commercial team, covering FBS KAM and BD/KAM performance. Track and analyze seller, cluster, and KAM performance across FBS programs, taking into account different KPI criteria across commercial teams. Develop dashboards, analytical tools, and performance trackers to...