Finance Operational Excellence Specialist

Primary

Responsibilities:

- Drive finance operational excellence initiatives across SGS Thailand to improve process efficiency, data quality, internal control effectiveness, and service delivery.
- Lead process improvement, standardization, and automation projects across key finance activities including billing, accounts receivable, collection monitoring, procurement to payment, reporting, reconciliation, and compliance tracking.
- Develop practical tools, dashboards, workflows, and centralized data solutions to enhance visibility, accountability, and decision-making for Finance and business stakeholders.
- Support compliance with SGS standards, internal control requirements, local regulatory expectations, and the SGS Code of Integrity and Professional Conduct.
- Act as a finance transformation partner by coordinating with Finance, Operations, Business Units, IT, HR and Regional/Group stakeholders to deliver sustainable improvements. Specific

Responsibilities:

- Finance Process Excellence: Review end-to-end finance processes, identify gaps, duplication, bottlenecks, and control weaknesses, and propose practical improvement plans with clear ownership and timelines.
- Automation and Digital Workflow: Design, coordinate, and support automation initiatives using Microsoft 365, Power Automate, ERP tools, and other approved applications to reduce manual work and improve turnaround time.
- Reporting and Dashboard Development: Develop dashboards and management reports for AR ageing, collection progress, billing status, productivity tracking, reconciliation status, compliance follow-up, and other finance KPIs.
- Finance Operational Support: Support operation by creating early warning reports, follow-up trackers, dispute visibility, and escalation tools to improve overall operation.
- Internal Control and Compliance: Support Internal Control for Financial Reporting (ICOFR), internal control, audit, and SGS compliance requirements by maintaining evidence, trackers, control documentation, corrective action follow-up, and management reporting.
- Centralized Data Management: Build and maintain centralized databases, structured trackers, and document repositories to improve data consistency, version control, accessibility, and transparency across finance activities.
- Standardization and SOP Improvement: Prepare, update, and standardize finance procedures, templates, checklists, work instructions, and user guides to support consistent execution across teams.
- Stakeholder Coordination: Work closely with Finance, Business Units, Operations, IT, HR and Regional/Group teams to understand requirements, resolve issues, and implement agreed improvement actions.
- Training and User Adoption: Provide training, user support, and practical guidance to ensure effective adoption of new tools, reports, procedures, and workflows.
- Continuous Improvement Culture: Promote a proactive improvement mindset, encourage root cause analysis, share best practices, and support management initiatives that improve finance service quality.
- Perform other transformation, operational excellence, and management-assigned projects as required.
- At all times, comply with the SGS Code of Integrity and Professional Conduct.

Qualifications:

- Bachelor’s degree in Accounting, Finance, Business Administration, Data Analytics, Information Technology, Computer Science, or a related field.
- Minimum 3–5 years of relevant experience in finance, accounting, audit, internal control, business analysis, process improvement, or finance transformation.
- Practical understanding of finance operations, including billing, accounts receivable, collection monitoring, procure-to-pay, reconciliation, reporting, and internal controls.
- Experience in multinational, shared service, testing/inspection/certification, or service-based organizations is an advantage.
- Good command of English and Thai, with the ability to communicate clearly with local and regional stakeholders.
- Strong analytical, problem-solving, process mapping, documentation, and reporting skills.
- Advanced Microsoft Excel skills, with capability in data analysis, reconciliation, dashboard preparation, and management reporting.
- Working knowledge of ERP systems and Microsoft 365 tools; experience with Power BI, Power Automate, SharePoint, Forms, Lists, or similar workflow tools is an advantage.
- Ability to translate business needs into practical tools, workflows, reports, and process improvements.
- Good project coordination, prioritization, follow-up, stakeholder management, presentation, and training skills.
- Proactive, detail-oriented, self-motivated, and able to work independently while supporting team collaboration.
- Knowledge of Lean, Six Sigma, Kaizen, or other process improvement methodologies is an advantage.
- High level of integrity, confidentiality, accountability, and commitment to continuous improvement.