Planning & Control Tower - Ayutthaya (Contract)

3 weeks ago
Bangkok, 10, ไทย Shopee (Thailand) Co., Ltd. เต็มเวลา
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description
- Support manpower planning using manpower models and volume forecasts (daily, weekly, and monthly) to achieve operational KPIs.
- Monitor manpower fulfillment rates and coordinate with relevant teams to ensure workforce availability.
- Prepare and maintain productivity reports and operational data to support planning and daily operations.
- Assist in monitoring arrival curves, fulfillment performance, and related operational data to improve planning accuracy.
- Support planning and control of pallets, MHE, and warehouse consumables to ensure operational readiness for campaigns.

Requirements:
- Bachelor's Degree in any field
- Fresh graduate is welcome to apply.
- Proficient in Excel
- Strong numerical thinking
- Background in e-commerce operations is a plus
- Able to communicate effectively with related parties to ensure realistic planning figures and timelines are met

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