Account Executive

Key Responsibilities

- Recommend and develop marketing strategies for clients across social media, online marketing, and digital media optimization channels.
- Execute marketing plans and support campaign implementation for clients across a variety of projects and industries.
- Manage day-to-day account operations, including content coordination, social media management, promotion support, and basic business or campaign analysis.
- Coordinate with internal teams such as digital marketing, creative, media, and operations, as well as external partners or vendors, to ensure timely and effective delivery of work.
- Build and maintain strong client relationships by understanding client needs, addressing issues promptly, and ensuring overall service satisfaction.
- Use AI tools appropriately to support meeting summaries, brief development, email drafting, presentation preparation, reporting, task organization, and workflow efficiency.
- Review, refine, and validate AI-assisted outputs to ensure accuracy, professionalism, clarity, and suitability before internal or client use.
- Negotiate and coordinate effectively with clients, partners, contractors, and internal support teams to ensure smooth execution and alignment.
- Monitor campaign performance, sales performance, GMV, operational progress, and overall project effectiveness for each client account.
- Prepare weekly or monthly reports, performance reviews, and recommendation presentations for clients and relevant stakeholders.
- Identify opportunities to improve account performance, communication flow, and service quality through proactive thinking and collaboration. Job

Qualifications:

- Bachelor’s degree in Business Administration, Management, Marketing, Economics, Engineering, or a related field.
- 3–5 years of experience in account management, client service, or project management within digital marketing, advertising, or a marketing agency environment.
- Experience in online advertising, social media marketing, merchandising, campaign planning, or integrated marketing execution is an advantage.
- Strong understanding of client servicing, project coordination, campaign management, and cross-functional teamwork.
- Comfortable using AI tools as part of the workflow to support communication, reporting, documentation, planning, and productivity improvement.
- Able to evaluate, refine, and improve AI-generated outputs with sound judgment and professional attention to detail.
- Strong interpersonal, coordination, problem-solving, and communication skills.
- Good command of English and strong presentation or client-facing communication ability.
- Able to manage multiple projects, prioritize tasks, and work effectively in a fast-paced environment.
- Proactive, adaptable, and eager to learn new tools, technologies, and ways of working.
- Creative thinker with the ability to contribute fresh ideas and practical solutions for clients and internal teams.