Information Technology Supervisor
บันทึกงานนี้และจัดระเบียบการค้นหาของคุณ
สร้างบัญชีฟรีเพื่อบันทึกงาน สร้างการแจ้งเตือน และกลับมาที่รายการนี้จากแดชบอร์ดของคุณ
เมื่อดำเนินการต่อ แสดงว่าคุณยอมรับ ข้อกำหนด & นโยบายความเป็นส่วนตัว.
Key Responsibilities
IT Operations & Infrastructure
• Oversee daily IT operations, infrastructure, network, hardware, software, and IT assets.
• Monitor system performance and ensure the availability and reliability of IT services.
• Manage user accounts, access rights, devices, and IT equipment.
• Troubleshoot hardware, software, network, and system issues.
• Maintain IT documentation, asset records, and standard operating procedures. IT Support
• Provide hands-on technical support to employees and troubleshoot IT-related issues.
• Support PCs, laptops, printers, mobile devices, Microsoft 365, email, and business applications.
• Manage and prioritize IT requests and incidents to ensure timely resolution.
• Provide IT onboarding and offboarding support, including account setup and access management. Cybersecurity & Data Protection
• Implement and maintain IT security policies and best practices.
• Manage endpoint protection, antivirus, firewall, access controls, and security updates.
• Monitor potential security risks and coordinate appropriate actions.
• Support data backup, recovery, and business continuity processes. Business Systems & Digital Transformation
• Support key business systems, including HRIS, ERP, CRM, and other SaaS applications.
• Work closely with HR, Finance, Marketing, Operations, and other teams to understand technology requirements.
• Support system implementation, integration, upgrades, and process improvements.
• Identify opportunities to improve efficiency through technology and automation. Vendor & Project Management
• Coordinate with external IT vendors, service providers, and consultants.
• Manage IT-related contracts, licenses, subscriptions, and renewals.
• Support IT projects, office technology setup, system migration, and new office expansion.
• Ensure IT projects are delivered according to agreed timelines and requirements.
Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 5+ years of experience in IT, with experience supervising or coordinating IT operations.
• Strong hands-on knowledge of IT infrastructure, networking, hardware, software, and user support.
• Good knowledge of Microsoft 365, Windows, cloud applications, networking, and cybersecurity.
• Experience managing IT vendors and external service providers.
• Experience with HRIS, ERP, CRM, or other business applications is an advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and interpersonal skills.
• Strong service mindset with the ability to support users at all levels.
• Proactive, organized, and able to work independently in a fast-growing environment.
• Microsoft, Cisco, CompTIA, or other IT certifications are a plus.
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