Customer Service Officer

6 days ago


, Thailand Industrial and Commercial Bank of China (Thai) Public Company Limited (ICBC) Full time

Working Location : Prachinburi

Job Descriptions:

  • Proceed the transactions of banks products and services according to the procedures
  • Effectively, accurately, timely deliver services to customers with good manner and maintain good relationship with customers
  • Introduce and advise proper products/services to customers
  • Acquire and refer new customer to the bank
  • Cross sell other banking product to existing customers
  • Monitor cash kept in till not to be over defined till limit
  • Handle the daily reconciliation and submit accounting information to Head office
  • Handle outward cheque clearing and submit to Internal/External clearing center
  • Responsible for keeping the keys of strong room / day safe / cash box as assigned
  • Proceed an accounting entry of tax and duty according to work process defined by Accounting department
  • Collect and review daily slips/vouchers and customers documents.
  • Provide statement and any request documents for customers.
  • Check the completeness of documents sent between branch and head office
  • Responsible for other ad-hoc activities as assigned.

Required Qualifications:

  • Bachelor's degree in any fields
  • Working experience in Bank Teller, Translator, Interpreter, Guest Service Agent, or related with Customer Service (Chinese Speaking) will be a plus
  • Welcome fresh graduates from Chinese Language, Business Chinese
  • Good command of Chines or English skills is preferable
  • Positive Thinking, Assertive and able to work at business center.
  • Able to work in Prachinburi branch

Interested applicants are invited to apply in person or send application with full resume indicating qualifications and experience, transcript, expected salary and recent photo via "Apply Now" to:

Industrial and Commercial Bank of China (Thai) Public Company Limited11-13 Fl., Emporium Tower 622 Sukhumvit Road,Khlong Ton, Khlong Toei, Bangkok 10110Tel Fax



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