IT Support

Job Description

• Provide support and troubleshoot issues related to hardware, software, network, POS systems, and printers.
• Maintain and manage network systems (TCP/IP), Wi-Fi, switches, and CCTV systems.
• Resolve on-site issues when remote support is not possible.
• Perform on-site support at branches in Bangkok and upcountry areas.
• Provide training and guidance on equipment usage to staff.
• Perform other tasks as assigned.

Qualifications

• At least 2 years of experience in IT Support.
• Bachelor's degree in Computer Engineering, Information Technology, Software Engineering, or related fields.
• Able to communicate and coordinate with branch offices and work outside regular working hours.
• Good command of English communication skills.
• Strong problem-solving skills and ability to provide effective technical advice.

Company Benefit

• Monthly attendance allowance
• Provident Fund
• Language skill allowance: 5,000 THB/month
• Group insurance
• Annual leave starting at 10 days (up to 20 days)
• Seniority allowance (up to 10,000 THB/month)
• Salary review (twice a year)
• Annual company parties (twice a year)
• Annual bonus (based on company performance)