Receptionist Intern

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Title: Part Time Receptionist (4hours daily)Business Unit: Integrated Facilities Management - Workplace ManagementReporting To: Facilities ManagerKey Stakeholders: Client Staff, Specialized vendor staffOverall Role:The Receptionist plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their employees and guests.As the first point of contact at Reception you are responsible to cover the reception duty which involves the Welcoming employees genuine hospitality and thoughtful services. You will maintain smooth operations by providing administrative support and execution of duties to the highest standards in conjunction with the guidelines and goals set by our Client & JLL.Be agile and step up to the challenges change management, being ever-supportive of client needs.What this job involves:Phone Operationso   Answer and route calls promptly and professionallyo   Manage general email inquirieso   Handle press inquiries and difficult callers appropriately in accordance with the client protocolso   Ensure data protection and information securityVisitor Management & Access Control Supporto   Greet and direct visitors, contractors, and employeeso   Manage sign-in/out procedures and issue temporary passeso   Aid with building and office access, lockers, and meeting room bookingso   Provide personable and efficient visitor registration services.o   Liaise with security for ID Card issuance and recovery as per client process.o   Enhance safety and security of our client's facility by management of visitor movement.o   Assist with the emergency response plan to ensure safety of client and guests when necessary.o   Coordinate with client departments for Help Ticket management and non-routine activitiesConference Meeting Room Bookingo   Assist stakeholders with meeting room bookings to ensure a delightful experience.o   Enhance user comfort by efficient turnaround of meeting rooms for next occupant.Mail Delivery Serviceso   Organize receipt and deliveries of mail and courier services.o   Manage mail distribution records and mail logs.o   Manage incoming and outgoing mailo   Coordinate courier services and maintain business account statusEvent Managemento   Prepare meeting rooms according to business requirementso   Assist with AV system setup and monitor room conditionso   Support event organizers with logistics and equipmentCorrigo / Helpdesk ticket managemento   Liaise with requestor and internal team to get the deliverables aligned.o   Keep a track of CORRIGO tickets that are open through to closure and once closed seek feedback from employees.o   Attempt to elevate the Customer Satisfaction scores with pro-active responses and support.Vendor and Landlord Managemento   Coordinate with Vendor and Landlord if there is any concern in the officeo   Process Vendor Building Permits and send to Landlord for approvalo   Assist Vendor and Landlord as requiredRole Competencies:Competency 1: Experience in Reception ServicesCompetency 2: Communication and Comprehension SkillsCompetency 3: High-analyticalCompetency 4: Proficient in Microsoft and SystemsLocation: On-site –Bangkok, THAIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.