Junior DevOps

2 weeks ago

Bangkok, Bangkok, Thailand Flowaccount Co., Ltd. Full time ฿360,000 - ฿480,000 per year
About Us:

At FlowAccount, we are at the forefront of revolutionizing the way businesses manage their critical operations. We offer a comprehensive SaaS solution that covers billing, accounting, payroll, product inventory, and mobile Point of Sale (PoS) systems, enabling our clients to streamline their processes and focus on what matters most – growth.

About the Role:

We are seeking a hands-on DevOps / SRE Engineer to support the reliability, performance, and scalability of FlowAccount's platform. You will work within the Infrastructure team alongside Production Engineers and Database Engineers. This role is a mix of platform engineering, automation, day-to-day operations, and incident support.

You will help improve our CI/CD pipelines, manage cloud infrastructure (AWS), and ensure smooth daily operations—from resolving Jenkins issues to supporting deployments and keeping our systems healthy. This role is ideal for engineers who enjoy building reliable infrastructure while also being comfortable handling operational tasks.

What Success Looks Like
  • CI/CD pipelines are stable, fast, and consistently green
  • Jenkins jobs and runners remain healthy with minimal pipeline failures
  • Infrastructure issues are resolved quickly and proactively
  • Applications deploy smoothly across environments
  • AWS resources are well-maintained, secure, and cost-efficient
  • Monitoring, alerting, dashboards, and runbooks are improved over time
  • Jira operational tasks are completed in a timely manner
  • Incidents are properly mitigated, documented, and reviewed
Key Responsibilities

Infrastructure & Reliability

  • Maintain and improve FlowAccount's cloud infrastructure on AWS
  • Ensure the reliability and availability of platform services
  • Implement and enhance monitoring, alerting, and dashboarding (Grafana, CloudWatch, Elasticsearch)
  • Participate in incident response, root-cause analysis, and on-call rotations

DevOps & CI/CD

  • Manage, troubleshoot, and improve Jenkins pipelines and build infrastructure
  • Enhance CI/CD workflows for multiple engineering teams
  • Automate repetitive processes to improve deployment speed and reduce operational load
  • Maintain Docker images and containerized environments

Operations

  • Support day-to-day operations including: Fixing Jenkins failures, assisting with application deployments, cleaning up and updating IMOC tickets and helping developers troubleshoot environment issues
  • Maintain configuration files, scripts, and operational playbooks
  • Assist with cost optimization and environment housekeeping

Collaboration

  • Work closely with Backend, Frontend, QA, and Product teams
  • Communicate clearly about changes, incidents, and deployment status
  • Provide input to infrastructure improvements and roadmap planning
What You Bring
  • Experience in DevOps, SRE, Cloud Engineering, or Infrastructure Engineering (fresh grads are welcome)
  • Strong hands-on experience with AWS services (EC2, ECS/EKS, RDS, VPC, S3, IAM, etc.)
  • Experience with CI/CD tools, especially Jenkins
  • Practical experience with Docker and container-based workflows
  • Familiarity with monitoring and logging tools (Grafana, CloudWatch, Elasticsearch, Prometheus, etc.)
  • Solid scripting skills (Bash, Python, or similar)
  • Understanding of DevOps workflows, GitOps, and automation best practices
  • Ability to handle operational tasks alongside project work
  • Good communication skills in Thai and basic English

Nice to Have:

  • Experience with Kubernetes (EKS, K8s operators, Helm)
  • Knowledge of Terraform or other IaC tools
  • Understanding of software development, QA, or testing processes
  • Experience in SaaS, fintech, or high-availability environments
  • Familiarity with security, networking, and cloud cost optimization

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