Talent Acquisition Lead, Bangkok

1 week ago

Bangkok, Bangkok, Thailand Gear Inc. Full time

Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, IT Consulting, Application Development, Game Development, and Outsourcing Services. We are experts in moderating online user generated content.

We are looking for a highly accountable Talent Acquisition Lead to oversee both Frontline and Back Office (BO) hiring, guide a team of recruiters, and ensure alignment with hiring plans across the region.

This role is hands-on and strategic, involving day-to-day hiring, cross-country collaboration, project participation, and tight control of recruitment budget and compliance. For more information, please visit our websites:

and

Responsibilities:

  • Lead and coach TA Specialists to ensure high-quality, timely hiring across both Frontline (e.g., Content Moderators, CSA) and Back Office (e.g., Finance, HR, IT) roles.
  • Manage full-cycle recruitment for senior or priority positions, including sourcing, interviews, and offer management.
  • Actively support cross-country hiring and project rollouts across in the region (including India, Indonesia, Laos, the Philippines, Vietnam, Thailand) and in any assigned countries.
  • Take ownership of budget control: Monitor recruitment-related expenses, validate sourcing decisions, and ensure proper approval routing.
  • Track hiring performance (OKR/KPI) and headcount progress using internal dashboards and trackers. Flag risks or delays proactively.
  • Work closely with the Regional TA Managers to align hiring activities with ramp plans, forecasts, and business needs.
  • Ensures accurate and timely reporting on hiring status, budget usage, and team performance.
  • Support TA process improvements, policy updates, and internal audits when required.
  • Involve in Employer Branding initiatives.

Desired Expertise:

  • At least 5 years of experience in Talent Acquisition, with 12 years in a senior or lead role.
  • Proven experience handling both high-volume frontline hiring and niche BO roles.
  • Strong project ownership and accountability: You follow through, flag risks, and deliver outcomes.
  • Experience working across multiple countries or remote TA teams is preferred.
  • Budget-conscious: Able to track costs, question spending decisions when needed, and ensure all expenses follow the correct approval process.
  • Data-driven: Uses data to drive decisions, forecast needs, and improve recruitment performance.
  • Strong organizational and communication skills; fluent in English.
  • Advanced skills in spreadsheets (Google Sheets/Excel), ATS, and reporting.

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