People PMO

L&D Strategy & Design

• Identify capability gaps for ground and office teams through data, feedback, and site visits.
• Develop L&D strategies, learning pathways, and annual training plans.
• Design training content, job aids, visuals, and simple learning materials.
• Program Execution & Delivery
• Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff.
• Facilitate workshops or small‑group sessions for office teams where needed.
• Coordinate training logistics, scheduling, and cross‑team alignment.

Culture & Engagement

• Lead culture initiatives for frontline teams: recognition programs, values activation, engagement activities.
• Support internal communication to ground teams through briefings, posters, and digital channels.
• Strengthen company values on the ground through regular site visits and direct engagement.

Tracking & Improvement

• Track training attendance, completion, effectiveness, and feedback.
• Analyse insights and propose improvements to L&D or culture programs.
• Prepare reports for management.

Requirements:

• Experience in L&D, training delivery, people development, or HR roles.
• Able to design training and also deliver it confidently.
• Strong communication skills; able to engage both office and ground teams.
• Hands‑on, comfortable spending time on the ground.
• Good organisation and data skills (Excel, dashboards).
• Bonus: experience in logistics, operations, retail, or field‑based environments.