it specialist

MAJOR RESPONSIBILITIES AND DUTIES:

·      Provide hardware and software support for GEPT/GEPM users.

·      Monitor and troubleshoot hardware and software issues to ensure system functionality.

·      Set up and maintain meeting room equipment.

·      Prepare IT equipment for new employees and handle offboarding for resigning staff, including:

-  Laptop setup (email accounts, VPN access, printers, and required programs)

• Fingerprint registration

-  Laptop inspection and configuration

-  Data and email account backup

·      Manage and control the IT budget for GEPT/GEPM.

·      Create, manage, and update user accounts according to job roles.

·      Conduct verification of IT fixed assets for GEPT/GEPM.

·      Renew and manage software licenses such as Google Workspace, Microsoft 365, Antivirus, Fujifilm printer, domains, and website maintenance.

·      Prepare memos, TR, and TC.

·      Record and regularly update user data.

·      Monitor, update, and maintain the company website.

·      Manage IT assets including hardware, software, and printers.

·      Identify and assess IT-related risks to ensure compliance and security.

·      Administer and ensure security of servers, including regular monitoring, patching, data backup, and access control management.

·      Perform other ad hoc tasks as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

·      Have full working rights for Thailand.

·      Bachelor's degree in Computer Science, engineering, Information Technology or relevant field.

·      At least 2 years of direct experience in IT Support or relevant position.

·      Excellent diagnostic and problem-solving skills.

·      Excellent communication ability.

·      Outstanding organizational and time-management skills.

·      In depth understanding of diverse computer systems and networks.

·      Good knowledge of internet security and data privacy principles

·      Certification as IT Technician will be an advantage.

·      Good written and spoken English.