Head Waiter/Waitress

Mandarin Oriental, Bangkok is looking for a Head Waiter/Waitress to join our Food and Beverage team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury hotel on the Chao Phraya River. It features 331 rooms and suites, a unique selection of 13 restaurants and lounges and premier amenities, including a spa, sports centre, a daycare and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988, it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal shareholder.

About The Job
Based at the Mandarin Oriental, Bangkok within the Food and Beverage Department, The China House Restaurant

As Head Waiter/Waitress,
you will be responsible for the following duties:

• To follow instructions given by Beverage manager and his Assistant.
• To ensure the smooth operation of all bars.
• To ensure that bars are properly equipped, stocked and staffed.
• To ensure that the bars are always clean and all assets are properly maintained.
• To ensure that the standard of beverage service is maintained.
• To ensure that employees are well-trained.
• To report comments and suggestion from guests to Restaurant Manager.
• To assist Beverage Manager and Assistant for daily restaurant operation.

As Head Waiter/Waitress, We Expect From You

• Excellent presentation and proactive communication skills in both verbal and written in English and Thai.
• Strong background in Michelin stars/Fine dining/5 stars luxury properties.
• Willing to work split shift.
• Willing to work the required number of hours, depending on business demand.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We're Fans. Are you?