Admissions Officer

About the role

This full-time role plays a crucial part in supporting our institution's student admissions process. As an Admissions Officer, you will be responsible for guiding prospective students through the application journey and ensuring a seamless onboarding experience.

What you'll be doing

1. Actively engage with and respond to inquiries from prospective students, both in-person and via various communication channels
2. Guide applicants through the admissions process, providing detailed information on entry requirements, application deadlines, and necessary documentation
3. Evaluate submitted applications, ensuring all required materials are complete and meet admission criteria
4. Maintain accurate records and documentation related to the admissions process
5. Assist with the coordination and execution of admissions events and open days
6. Provide excellent customer service and a positive experience for all applicants
7. Collaborate with the wider administrative team to streamline and improve admissions procedures

What we're looking for

1. Minimum 2 years of experience in an administrative or customer-facing role, preferably in an educational or service-oriented environment
2. Strong cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures
3. Excellent organisational and time management skills, with the capacity to handle multiple tasks and deadlines
4. Good in both written and verbal communication skills in English
5. A friendly and energetic individual that can thrive in a collaborative team environment
6. Passion for education and a desire to contribute to the success of prospective students