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Ticketing & Sales Officer (Phuket Airport )

2 weeks ago

Bangkok, Bangkok, Thailand Adinas Travel and Tours Co., Ltd Full time

Qualification:

·
Minimum of 3 years' experience in Ticketing Reservation on the Amadeus system and experience in Sales and Marketing of Airline Industry.

· Good command of writing and speaking in English.

· Strong teamwork and customer service skills. Knowledge of airport operations is a plus.

· High responsibility, work fast and accurately. Able to make decisions under time constraints.

·
Working Location Phuket Airport and can relocate to another place

Job description:

· Handle all ticketing and reservation processes on Amadeus system for both voluntary (issue, reissue, and refund) and involuntary cases (involuntary reissue).

· Perform as a Service Desk staff at the airport to collect payment and issue tickets, Electronic Miscellaneous Documents (EMD) for excess, upgrade, and other miscellaneous charges.

· Handle flight irregularities such as flight cancellations, delays, and aircraft technical problems.

· Assist Airport Operations and GHA if they need help or clarification with ticketing and reservation issues during the flights.

· Daily sales report preparation and cross-checking.

· To manage the Company's sales and marketing activities in Thailand, including liaison with travel agents, corporate customer, other airlines and business partners.

· Able to work on shift.

· Other tasks as assigned by the Supervisor.