QA/Sr. Engineer

We are looking for a Design Quality Engineer, Service Quality Engineer, Manufacturing Quality Engineer / Sr. Engineer who will be a part of our teams and help us improve quality management as the following detail.

______________________________________________________________ Your main role is to:
SQA - Service Quality Assurance Engineer / Senior Engineer

• Develop and update service and product quality standards in alignment with customer requirements and factory capabilities, focusing on Tier 1 global customers.
• Conduct regular reviews of quality control procedures to ensure compliance with both company and customer expectations.
• Perform root cause analysis (RCA) for quality issues occurring post-sale or during service.
• Collaborate with production and QA teams to implement corrective actions and prevent recurrence of issues.
• Manage the RMA process, ensuring timely and efficient handling of returns in accordance with customer and company guidelines, and monitor rework orders to meet deadlines.
• Analyze RMA data to identify trends and develop strategies for reducing future returns.
• Maintain strong customer relationships by addressing quality concerns promptly and ensuring that RMA processes, customer complaints, and 8D reports lead to satisfactory resolutions.
• Monitor service quality KPIs (e.g., RMA rate, complaint resolution time, customer satisfaction) to drive continuous improvement.
• Implement improvement initiatives based on feedback to exceed customer expectations for product and service quality.
• Support documentation, process audits, and system audits for customer audits and third-party certifications.

MQA - Manufacturing Quality Assurance Engineer / Senior Engineer

• Identify and resolve quality issues within manufacturing processes, including conducting root cause analysis and implementing corrective actions to prevent recurrence.
• Collaborate with cross-functional teams to design and implement process improvements that enhance efficiency and product quality.
• Communicate quality findings and recommendations clearly to stakeholders, including management and engineering teams.
• Develop and maintain quality control plans, inspection protocols, and ensure timely updates to quality documentation.
• Lead initiatives and projects aimed at reducing defects, improving operational efficiency, and elevating overall product quality.
• Perform risk assessments related to quality processes and improvement projects.
• Work closely with production, engineering, and QA teams to ensure a unified and consistent approach to quality enhancement.
• Utilize data analysis tools to monitor, evaluate, and report on key quality performance indicators.
• Prepare and present comprehensive reports on project progress, outcomes, and recommendations for continuous improvement.
• Own line qualification, product transfer, and process audit activities, ensuring compliance and successful implementation.

Design Quality Engineer / Senior Engineer

• Evaluation of development phase transfer based on new product evaluation control.
• Assist in the education, training and guidance of new engineers.
• Identifying and resolving quality issues related to manufacturing processes, including root cause analysis and corrective action to prevent failures.
• Review FMEA(Failure mode and effects analysis) ,DFx, MFx.
• Development and implement Statistical Process Control.
• Apply statistical analysis to control process capability and accuracy.
• Develop and implement quality control plans, inspection protocols and update quality documentation
• Communicating quality findings and recommendations to stakeholders, including management and engineering teams.
• Collaborate with cross-functional teams, including production, engineering, and quality assurance, to ensure a unified approach to quality improvement.
• Utilize data analysis tools to monitor and report on key performance indicators related to quality.
• Prepare and present reports on project progress, outcomes, and recommendations for improvement.
• Solve quality issue by 8D report.
• Line qualification, product transfer and process audit owner.
• Sustain product change notice management and leading
• Audit of process operation standards.

Who are we looking for?

• Bachelor's Degree or higher in Electrical/ Electronics / Mechanical / Mechatronics / Industrial Engineering or other related engineering field
• At least 3-5 years of experience in Electronics or Manufacturing Industry
• Familiar with electronic and/or automotive product manufacturing processes
• Work under pressure and cooperate with the team
• Good command of both spoken and written English
• Chinese proficiency is an advantage.
• Troubleshooting and Good Problem-Solving Skills.
• Strong data analysis (with programming capability is a plus).
• Familiar with automotive standards such as IATF/VDA6.3
• Hands-on experience in working in an automotive environment and strong knowledge in IATF/VDA 6.3, 5 Core tools (APQP,PPAP,FMEA,MSA,SPC)
• Good communication/collaboration.
• IATF/VDA6.3 certificate will be a plus.
• Experience in Quality core tools (FTA, Fishbone, Why-Why analysis)

• 8D report, QC 7 tool, GR&R and Root cause analysis skill

• Basic knowledge MSA (Calibration, GR&R)

• Basic knowledge Process capability analysis (CPK)

• Basic knowledge for ISO 9000

• Good Interpersonal Skills with highly innovative and Creative Ideas, Self-managing, Strong Time Management, and Problem-solving Skills.

• Enthusiastic and active person with the ability to Work Under Pressure.
• Desire to work as a strong team player.

Top reasons for joining us?

• Opportunity to join a diverse and international company where can help create a greener more intelligence-driven future.
• A number of programs each year to support you in your career journey and our program offering continues to grow annually.
• Balance life as we have 5-day work week policy
• We offer comprehensive medical insurance coverage for you and your family.
• Yearly bonus and quarterly incentive to reward your achievements.
• We provide a free bus and van shuttle service to many locations around the company.

For more details about Delta Electronics, please

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