Senior Research Assistant

Steps
is committed to promoting inclusiveness in its staff, advisors, and advisory board in order to enrich its effectiveness. Steps Community promotes inclusive hiring, retention, promotion, and board recruitment practices.

Company profile

Steps
is a B Corp certified award winning social enterprise that provides access to employability and life skills training for the neurodivergent community alongside work experience and employment opportunities in our B2C and B2B organisations.

As a team of dedicated specialists in inclusion and social innovation, we believe in using social enterprise as a platform to develop the skills and self esteem of our learners so that they can be appropriately employed. In addition, social enterprises help society gain awareness and positive representation of this community.

We believe in demonstrating employment equality is possible and then supporting other businesses to become inclusion champions. Read about our impact here.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? Apply anyway and let us know how your experience could be valuable for this role. Inclusion is at the heart of our work and naturally extends to our recruitment. We want to ensure people of all abilities are able to access career opportunities with Steps and achieve their full potential. To do this, we have adapted our approach to recruitment. We also provide the accommodations, adjustments, specialist equipment and support that can help individuals succeed and excel in their career with us.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [Khun Kae, HR, ].

Job summary :

To support the management, partnerships, education, and communications teams with high-quality, policy-focused research, analysis and reporting that inform disability and employment policy, organisational practice, and advocacy.

Key Responsibilities - Operations :

• Support the Executive Director with day-to-day research and operations, and oversee the Centre when the ED is out of the office.
• Respond to and track internal requests from management, partnerships, inclusion, education and communications teams.
• Maintain project trackers, timelines and shared workplans, monitoring progress against milestones and flagging risks or delays.
• Ensure project documents, ethics approvals, and research files are stored systematically in shared drives with clear version control and access.
• Prepare meeting agendas and materials, take notes and action points, and circulate summaries and follow-up items.
• General administrative duties to support daily operations.

Key Responsibilities - Research and Policy :

• Design and contribute to policy-relevant research projects aligned with NWRC's strategic themes (e.g. neurodiversity at work, inclusive education-to-employment pathways, disability policy and practice)
• Conduct literature reviews, desk research, and policy scans, and summarise findings into clear, actionable briefs.
• Lead and support high-quality data collection, including developing tools (surveys, interview and focus group guides), ensuring ethical and PDPA-compliant practice, safeguarding participants and maintaining organised, secure data systems.
• Plan and coordinate interviews, surveys, and focus groups, including permissions, ethics, logistics, and partner liaison.
• Manage and analyse qualitative and quantitative data (e.g. surveys, interviews, focus groups, case studies) for reports, publications, and monitoring and evaluation.
• Draft and edit research reports, policy briefs, and other outputs in both Thai and English for diverse audiences.
• Provide guidance and quality assurance for junior researchers, interns, and assistants (e.g. reviewing literature reviews, interview guides, transcripts, and draft reports).
• Prepare research-related materials for grant and funding submissions to agencies and foundations.
• Maintain up-to-date knowledge of relevant research, policy, and practice and share key insights with the wider team.

Qualifications and experience :

• A Masters degree in a related field of research (e.g. social sciences, public policy, disability studies, psychology, education, or related area) is essential.
• At least 5 years' relevant work experience, ideally in research, policy analysis, programme evaluation, or a related field.
• Familiarity with the disability and policy landscape in Thailand and/or ASEAN is highly beneficial.
• Demonstrated experience conducting literature reviews, designing and implementing research, and using qualitative and/or quantitative methods.
• Ability to translate research findings into clear, accessible messages for non-specialist audiences, including caregivers and policymakers
• Excellent written and verbal communication skills in both Thai and English
• Strong data collection, management and analysis skills, with confidence using digital tools for surveys, spreadsheets and data analysis (e.g. Qualtrics and Excel/Google Sheets; experience with additional analysis software is an advantage)
• Excellent organisational and multitasking abilities, with strong time-management skills and the ability to work to deadlines across multiple projects.
• Proven ability to work collaboratively with diverse teams and external stakeholders (government, NGOs, private sector, community organisations) and to represent the Centre in a professional manner.
• Commitment to disability inclusion and rights; lived experience of disability or neurodivergence is welcomed and considered an asset.

Benefits

• Salary range: 30, ,000 THB (negotiable depending on experience)
• Group Personal Accident Insurance, Medical Welfare,
• 2 weeks of paid holiday
• Be part of an innovative, award winning social enterprise