Service engineer

1 day ago


Bangkok, Bangkok, Thailand Hisense International (Thailand) Co., Ltd. Full time

Job description

Review Service job reports to analyze problem details, and coordinate with both the service center's admin and technician .

Follow up incompletion job by specifying issue to early complete job.

Monitor claim status and follow up with the service center to ensure timely completion and customer satisfaction.

Collaborate with the R&D and Technical support to support investigations and explore preliminary solutions.

Coordinate with Logistics and Warehouse teams on the handling of returned set or warranty parts.

Recommendation

Daikin service engineer 3-5 years in background reference

Qualification :

Bachelor's degree in Engineering (Industrial, Electrical, Mechanical, or a related field).\

Minimum 2 years of experience in Service Engineer -  Air Conditioning, (or HVAC, or Chiller advantage).

Background in the air conditioning.

Proficiency in Microsoft Office (Excel).

Strong customer service orientation with excellent communication and interpersonal skills.



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